Adjusters

Adjuster Events and Training

Field Adjuster Training

Texas Windstorm Insurance Association has partnered with 2021 Training to provide online adjuster certification courses (http://2021training.com/twia/). Two courses are currently offered,  the 2014 TWIA and TFPA Residential Field Adjuster Certification and the 2014 TWIA Commercial Field Adjuster Certification.

2014 TWIA and TFPA Residential Field Adjuster Certification (Course #94516)
This certification is required to adjust residential claims for Texas Windstorm Insurance Association and Texas FAIR Plan Association.  This is an annual certification. Successful completion of this course offers 4 general Texas continuing education (CE) credit hours (3.5 General and .5 Ethics) at a cost of only $55.

2014 TWIA Commercial Field Adjuster Certification  
This certification is required to adjust commercial claims for Texas Windstorm Insurance Association.  This is also an annual certification.  The successful completion of the 2014 TWIA and TFPA Residential Field Adjuster Certification is required for the certification to be valid.  The cost of the 2014 TWIA Commercial Field Adjuster Certification is only $15.

As an adjuster, you will need to have these certifications prior to adjusting residential and commercial claims for TWIA/TFPA.  You do not need booth certifications to adjust residential policy claims; however, both are required if you expect to be adjusting commercial policy claims.  The 2014 TWIA and TFPA Residential Field Adjuster Certification is registered with the Texas Department of Insurance for CE Credits.  Your certification will be valid for one year from the date of completion.  Also once the course has been completed, adjusters must notify their firm for any additional firm-specific requirements.  Please contact your firm for additional information regarding firm-specific requirements.

In addition to the two courses above, TWIA/TFPA also provides a certification course for anyone with a desire to work as an inside desk claims examiner.

2013 TWI Inside Desk Examiner Certification (Course #93198)

This certification is required to process residential and commercial claims for TWIA as an inside desk claims examiner.  This is also an annual certification.  Successful completion of this course offers 4 general Texas continuing education credit hours at a cost of only $55.

Post-storm Adjuster Orientation Meetings

These meetings will be scheduled as appropriate after significant storm events.  The number and locations of these meetings are TBD, and will be communicated to the selected adjusting firms’ principals after the storm.  

If TWIA deploys a mobile office, all adjusting firms handling TWIA losses will be notified, and TWIA claims examiners will be made available to adjusters for additional instructions and guidance. 

To contact TWIA about Adjuster Workshops, please send your inquiry to AdjusterRegistrar@twia.org.