Working at TWIA

Our Mission and Vision

TWIA's mission is to provide essential property insurance products and services to eligible Texas properties when no one else will. TWIA's vision is to be respected and trusted by our stakeholders.

Multi Ethnic Business Group

Our Culture

Working at TWIA means being part of a team that is qualified, innovative, passionate about its contributions and acutely aware of its responsibility as a steward of the public trust. Being a member of the TWIA family means:

  • Providing quality service to our policyholders
  • Valuing the interests of our broad spectrum of stakeholders
  • Ensuring the financial sustainability of the enterprise
  • Operating efficiently in order to achieve the best use of policyholder funds
  • Being a steward of the public trust and holding ourselves to a high standard of ethics
  • Objectively measuring performance and being accountable for results

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Career Growth

TWIA embraces and supports the growth, development and success of its employees.

People are the heart of TWIA. From providing essential insurance when no one else will, to educating Gulf Coast communities about hurricane preparedness, to fostering a culture of continuous improvement, service and accountability at our operations headquarters in Austin, Texas, our employees are our greatest strength and the key to our success. TWIA offers continuing education and training to help employees cultivate their skills and expand their career within a unique and collaborative workplace. We don’t just ask our people to deliver to the highest standards; we also support their efforts to develop and improve their skills.

Young people in the office

Diversity at Work

TWIA reflects the diversity of our community and those we serve.

TWIA strives to uphold an inclusive and fair work environment for its employees. Every member of our organization participates in comprehensive training which is a full-day orientation program designed with several objectives such as celebrating diversity, educating about, and preventing, workplace harassment. We actively seek diverse applicants, including veterans of our armed forces, through targeted advertising campaigns. By fostering an inclusive and engaged workforce, we are better able to drive performance and deliver excellence to those we serve.

We are an equal opportunity employer and value our diverse workforce. TWIA strictly prohibits unlawful discrimination against employees and applicants on the basis of race, color, religion, sex, sexual orientation, national origin, disability, age, qualified veterans, or any other characteristic protected by law.

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TWIA offers competitive pay along with a robust and comprehensive benefits package.

TWIA offers full medical, dental, and vision coverage as well as retirement savings plans, including a 401(k) plan and a defined benefit plan. Providing comprehensive benefits for our employees, such as an employee assistance program, paid vacation and sick time, and a work-life balance that you and your family will appreciate, all represent TWIA’s commitment to attracting, developing and retaining talented employees.

Our Careers

Consider a new opportunity at TWIA.

The TWIA Jobs Center is our online employment center. This is where you can see our current openings and apply for a position at our home office in Austin, Texas. Click here to find out what positions are currently available at TWIA and take the first step toward an exciting and rewarding career with our organization. Check back soon for employee testimonials and read why our staff enjoy being a part of TWIA. We love working here, and so will you!