Policy Center for Commercial and Manufactured Home Policies is Live

Policy Center for commercial and manufactured home policies is live. Agents must now use Policy Center for all new policy submissions, regardless of line of coverage.

Commercial and manufactured home policies that currently reside in the old policy administration system and are up for renewal will begin to migrate to Policy Center immediately. Agents designated as the Primary Contact within the Agent Portal will begin to receive email notifications and Policy Center activities regarding these renewals.

If you are an agent who has not yet taken advantage of our computer-based Policy Center training, please visit our dedicated page now. In addition to detailed computer-based training modules and training videos, there are a variety of job aids to help you quickly begin using Policy Center.

TWIA staff are also prepared to support agents with the transition to Policy Center for commercial and manufactured home policies. Should you have any questions or need assistance with Policy Center, please contact Agent Services at AgentServices@TWIA.org or 1-800-788-8247, Option 4.