Two significant changes to how TWIA provides insurance are finally here: 1) on January 1, we implemented updated policy contracts for all new and renewal policies, and 2) we are following a new renewals process for policies effective March 1 and later. Both changes are the result of laws passed in 2019.
Resources are available to support agents as they discuss these changes with their clients.
We hosted two series of webinars on these changes. Recordings of them are available in our agent training center and at the links below:
Don’t have time to view a recorded webinar? The slide PDFs are also available in our agent training center.
- Policyholder Postcard
- Includes plain language explanations of the changes going into effect in 2020
- Previous Agent Bulletins
We will continue to keep you informed about upcoming changes. In the meantime, we are available to answer any questions you may have. Please do not hesitate to contact us at (800) 788-8247 or firstname.lastname@example.org.