The Future of Printed Quotes

Attention agents: Thank you to everyone who completed our survey about printed quotes. Your feedback will help guide how we design a quote summary document for the New Agent Portal. Survey Results 315 […]

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Adjusted Building Cost Endorsement: Inflation Impacts TWIA Policies Effective September 15

Updated August 8, 2022: View frequently asked questions about TWIA premiums and the Adjusted Building Cost Endorsement. Attention agents: Starting September 15, policyholders renewing their residential TWIA policies will see substantial coverage […]

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Training on Renewals in the New Agent Portal

Attention agents: From June 20-23, we will host training webinars about the renewal process in the New Agent Portal. Space is limited - register today to save your spot. Starting July 18, […]

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Renewals in the New Agent Portal

Attention agents: Starting July 18, 2022, you will need to work all renewals in the New Agent Portal. While most of the process will be the same as in the Old Agent […]

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Mortgagee Escrow Payments in the New Agent Portal

Attention agents: We hear that you need the flexibility to make online payments on behalf of your clients when signing them up for mortgagee escrow in the New Agent Portal. For new […]

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Agents, How Do You Use Printed Quotes?

Attention agents: How do you use printed quotes? How do you want to use them? Or for them to look? Fill out this brief survey to let us know. Click Here to […]

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MSB in the New Agent Portal

TWIA uses an industry-standard tool, commonly called MSB (short for Marshall Swift/Boeckh), to calculate replacement cost estimates in both the Old and New Agent Portals. Although the tool is the same, the […]

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Printing Quotes in the New Agent Portal

Attention agents: You may already know that the New Agent Portal does not include the Old Agent Portal’s way of printing a quote. That is because the old way produced inconsistent results. […]

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MSB Tip in the New Agent Portal

Attention agents: Please do not manually change the “Estimate” number in the “Policy Number” field when working in the replacement cost estimator tool through the New Agent Portal. If this number is […]

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Register Today: Town Halls, 4/26 & 4/28

Attention agents: After working in the New Agent Portal for a week, you may have questions for us. To help answer them, you’re invited to attend a TWIA town hall. New Agent […]

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Welcome to the New Agent Portal

Attention Agents: TWIA’s New Agent Portal is here! All new business must now be submitted through the New Agent Portal. Want an overview of how to work in the new portal? Check […]

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Systems Going Offline for Upgrades

Attention Agents: On Monday, you will have access to a New Agent Portal. Over the weekend, as we bring the new portal online, you will not be able to use our systems. […]

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Four New TWIA Endorsements

TDI recently approved four new TWIA endorsements. They will be available for new business policies effective on or after April 18, 2022 and for renewal policies effective 90 days later. We created […]

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New Agent Portal Launches April 18

Attention agents: In just a few weeks, on April 18, you will have access to a new TWIA Agent Portal. The New Agent Portal represents the culmination of many significant upgrades, based […]

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Register Now: Training on New Agent Portal

On April 18, we are launching a new TWIA Agent Portal and a new Policyholder Portal. To help agents prepare for these changes, we are hosting a series of training webinars – […]

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Resolved: Agent Portal Technical Issues

4:21 p.m. 2/17/2022 Update: We are happy to report that the issues affecting the TWIA Agent Portal password reset and login processes are now resolved. If you are still having trouble logging […]

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Trouble Logging in to the TWIA Agent Portal?

Attention Agents: The TWIA Agent Portal has a new login page. This change will strengthen our systems’ security and streamline the login experience. Once you are in the TWIA Agent Portal, you […]

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Coming Soon: New Agent Portal Login Page

Starting on February 17, the TWIA Agent Portal will have a new login page. This change will strengthen our systems’ security and streamline the login experience. Once agents are in the TWIA […]

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Wellington Residential Interest-Free 10-Pay Plan

7/18/2022 Update: Effective July 18, 2022, Wellington no longer provides premium financing services. Visit www.twia.org/payments to learn about other payment options. The Wellington Residential Interest-Free 10-Pay Plan (“The Wellington 10-Pay Plan”) is a temporary […]

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How Agents Can Access TWIA Policy Center in Microsoft Edge

Attention Agents: Microsoft will retire Internet Explorer (IE) on June 15, 2022. In anticipation, they removed this browser from computers during a recent Windows update. If Internet Explorer was removed from your […]

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