Update: The issue has been resolved. Thank you for your patience and understanding. We continue to receive reports of agents unable to log in to the Agent Portal. We are working to […]

A redesign of TWIA.org is in the works. The current TWIA.org doesn’t always meet the needs of visitors. We are working to make improvements that will help you complete tasks and locate […]

There will be an emergency outage tonight at 5:30 p.m. to resolve system issues experienced by some users today. All systems should be operational by 10 p.m. We apologize for any inconvenience […]

2/17/2023 Update: We are happy to report that the issues affecting the TWIA Agent Portal are now resolved. We are working to fix a technical issue that’s disrupted a few of our […]

Essential Info Policyholder email addresses are no longer required to submit a quote Payment processing delays from the winter storm will be marked as received on January 31, 2023 Routine payment process […]

TWIA is responding to the storms along the upper coast and is ready to pay its policyholders for covered damages. If you are impacted by this storm, the below information is intended […]

Essential Info Print quote feature is now available in the Agent Portal Use the “Print Quote Summary” button to print a quote Attention agents: Starting today, the print quote feature is available […]

Attention agents: From December 7 through 9, we will host three training webinars on recent updates to the TWIA Agent Portal. We will cover these updates and commonly asked agent questions. Space […]

Attention agents: You can once again make payments for your clients' policy renewal in the 35-day window before its expiration. Thank you for your patience as we've corrected this payment issue specific […]

Attention agents: Thank you to everyone who completed our survey about printed quotes. Your feedback will help guide how we design a quote summary document for the New Agent Portal. Survey Results 315 […]

Updated August 8, 2022: View frequently asked questions about TWIA premiums and the Adjusted Building Cost Endorsement. Attention agents: Starting September 15, policyholders renewing their residential TWIA policies will see substantial coverage […]

Attention agents: From June 20-23, we will host training webinars about the renewal process in the New Agent Portal. Space is limited - register today to save your spot. Starting July 18, […]

Attention agents: Starting July 18, 2022, you will need to work all renewals in the New Agent Portal. While most of the process will be the same as in the Old Agent […]

Attention agents: We hear that you need the flexibility to make online payments on behalf of your clients when signing them up for mortgagee escrow in the New Agent Portal. For new […]

Attention agents: How do you use printed quotes? How do you want to use them? Or for them to look? Fill out this brief survey to let us know. Click Here to […]

TWIA uses an industry-standard tool, commonly called MSB (short for Marshall Swift/Boeckh), to calculate replacement cost estimates in both the Old and New Agent Portals. Although the tool is the same, the […]

Attention agents: You may already know that the New Agent Portal does not include the Old Agent Portal’s way of printing a quote. That is because the old way produced inconsistent results. […]

Attention agents: Please do not manually change the “Estimate” number in the “Policy Number” field when working in the replacement cost estimator tool through the New Agent Portal. If this number is […]

Attention agents: After working in the New Agent Portal for a week, you may have questions for us. To help answer them, you’re invited to attend a TWIA town hall. New Agent […]

Attention Agents: TWIA’s New Agent Portal is here! All new business must now be submitted through the New Agent Portal. Want an overview of how to work in the new portal? Check […]