TWIA Claims Support Centers

We are Staying in Coastal Bend as Community Recovers

Our Mobile Claims Centers have served more than 10,000 TWIA policyholders since they opened at the end of August. As policyholder needs shift from emergency relief payments and claim filing to existing claims support, we have transitioned our temporary Mobile Claims Center operations into more permanent Claims Support Centers.

The Claims Support Centers' main focus is providing policyholders with guidance on existing claims and the windstorm certification requirements for completing repairs or replacement of damaged property. While the Claims Support Centers do not issue checks onsite for claim advance payments, they will ensure any claims checks are issued and mailed to the policyholder.

Locations and Hours for TWIA Claims Support Centers

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Corpus Christi Claims Support Center
5262 South Staples Street, Suite 115
Corpus Christi, TX 78411
Hours: Monday-Friday 8am-6pm, Saturday-Sunday 8am-5pm.

Port Aransas Claims Support Center
Port Aransas Community Center
408 North Alister Street
Port Aransas, TX 78373
Hours: Monday-Friday 8am-6pm and Saturday 8am-5pm

Rockport Claims Support Center - Moving soon!
GSM Insurors
1102 East Laurel Street
Rockport, TX 78382 
Hours: Monday-Friday 8am-6pm and Saturday 8am-5pm

Policyholders can work with TWIA to resolve their claims at one of the Claims Support Centers, by logging into Claims Center at TWIA.org/ClaimsCenter, or by calling 1-800-788-8247, Option 1.

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