For fastest service, report a claim to TWIA's 24-hour call center at (800)-788-8247. You may also report a claim electronically by clicking the "Report a Claim" button above. As always, you may contact your TWIA agent to file a claim. Once we receive your claim, we will assign a claims representative to contact you as soon as possible to discuss the next steps.
The TWIA Policyholder Portal pro-vides direct access to claims informa-tion such as loss payments issued, replacement depreciation holdbacks, and contact information for your adjuster and agent. To register for and use this portal, have your policy number and claim number, and click on the "Policyholder Login" button above. Policyholder User Guide
For all other claim-related inquiries, click on the "Contact TWIA Claims" button above.
Follow these links to information for adjusters about TWIA claims processing.