Agent Bulletins and Newsletters

2022

TitleDateLink
Agent Portal Issue Resolved
March 10, 2023
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Intermittent Login Issues
March 10, 2023
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System Outage Tonight
February 16, 2023
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Agent Portal Technical Issues
February 16, 2023
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Maintenance on TWIA Systems Tomorrow
February 10, 2023
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Agent Portal Update and Winter Storm Impact
February 9, 2023
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Claim Reporting for Agents and Policyholders
January 24, 2023
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Print Quote Feature
December 22, 2022
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Physical Office Address Change and Webinar Recording
December 19, 2022
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Starting Wednesday: Training on TWIA Agent Portal Updates
December 5, 2022
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Agent Portal Updates Webinar
November 28, 2022
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Pay Plan Updates and More
November 10, 2022
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FedNat (Maison) Cancelling Policies
October 26, 2022
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FedNat (Maison) Ordered to End Operations
October 5, 2022
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Policy Moratorium Lifted
September 26, 2022
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Policy Moratorium in Effect
September 26, 2022
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Policy Moratorium Possible
September 26, 2022
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Save and Exit Button
September 15, 2022
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Important Application Update
September 8, 2022
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Weston Policies Cancelled Today
September 7, 2022
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Temporary Payment Plan Available
August 31, 2022
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TDI Emergency Order for Weston Policies
August 24, 2022
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Agent FAQ: Weston Insurance Insolvency and TWIA Coverage
August 18, 2022
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Claim Reporting Options
August 15, 2022
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Weston Insurance Insolvency and TWIA Coverage
August 12, 2022
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Payments on Renewals
August 11, 2022
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FAQ: TWIA Premiums and ABC Factor Increases
August 8, 2022
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The Future of Printed Quotes
June 30, 2022
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Fraudulent E-Mail Solicitation to TWIA Agents
June 28, 2022
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ABC Endorsement: Inflation Impacts on TWIA Policies Effective Sept. 15
June 27, 2022
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TWIA Systems Back Online
June 27, 2022
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TWIA Systems Temporarily Unavailable
June 27, 2022
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Starts Today: Training on Renewals in the New Agent Portal
June 20, 2022
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Register Now: Training on Renewals in the New Agent Portal
June 9, 2022
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Renewals in the New Agent Portal
June 6, 2022
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Mortgagee Escrow Payments in the New Agent Portal
May 25, 2022
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Maintenance on TWIA Systems Tomorrow
May 20, 2022
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How Do You Use Printed Quotes?
May 19, 2022
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MSB in New Agent Portal
May 3, 2022
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Printing Quotes in the New Agent Portal
April 28, 2022
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This Week: Town Halls, 4/26 & 4/28
April 25, 2022
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MSB Tip in New Agent Portal
April 22, 2022
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Register Today: Town Halls, 4/26 & 4/28
April 20, 2022
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Welcome to the New Agent Portal
April 18, 2022
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Complete Open Quotes by Noon Today
April 15, 2022
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New Agent Portal Launches April 18
April 7, 2022
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Starting Wednesday: Training on New Agent Portal
April 4, 2022
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Register Now: Training on New Agent Portal
March 28, 2022
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TWIA Phones Available Again
March 22, 2022
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TWIA Phones Unavailable
March 22, 2022
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TWIA Agent Portal Security Update Coming March 19
March 15, 2022
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Action Required: Reset Your TWIA Password
February 17, 2022
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Coming Soon: New Agent Portal Login Page
February 9, 2022
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Wellington Residential Interest-Free 10-Pay Plan is Here
February 1, 2022
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Coming Soon: Wellington Residential Interest-Free 10-Pay Plan
January 27, 2022
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Reminder: TWIA Seeks Committee Members
January 24, 2022
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TWIA Seeks Committee Members
January 4, 2022
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2021

TitleDateLink
Season's Greetings
December 21, 2021
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Maintenance on TWIA Systems Tomorrow
November 19, 2021
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How to Access TWIA Policy Center in Microsoft Edge
November 8, 2021
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Rate Increase Effective Soon
October 26, 2021
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What questions were asked at the webinar?
October 20, 2021
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Now Available: In-Person Claims Assistance (And Webinar Recording)
October 8, 2021
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Claims Webinar Today. In-Person Assistance Tomorrow
October 6, 2021
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You're Invited: TWIA Claims Webinar
September 29, 2021
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TWIA Flood Insurance Requirement
September 23, 2021
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Hurricane Nicholas Update
September 14, 2021
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CAT Plan Activated, Policy Moratorium Possible
September 13, 2021
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Policy Moratorium Lifted
August 30, 2021
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Policy Moratorium in Effect, CAT Plan Activated
August 27, 2021
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Reminder: Maintenance on TWIA Systems Tomorrow
August 20, 2021
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REGISTER NOW: TWIA Payment Options Refresher Agent Webinar
August 17, 2021
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8/14 and 8/21: Maintenance on TWIA Systems
August 13, 2021
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All About Policy Moratoriums
August 4, 2021
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New State Laws Affecting TWIA
July 21, 2021
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Off-Cycle Payment for 6/30-7/6 Commissions
July 9, 2021
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Reminder: Starting 9/1, Increased Limit of Liability Adjustments Through ABC Endorsement
June 25, 2021
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Hurricane Season Is Here
June 2, 2021
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TWIA Website Now Available in Spanish
May 27, 2021
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TWIA Systems Unavailable 5/21-5/24
May 21, 2021
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Starting 9/1: Increased Limit of Liability Adjustments Through ABC Endorsement
May 20, 2021
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TWIA Systems Unavailable 5/21-5/24
May 12, 2021
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What Is and Isn't Covered by TWIA Policies
February 25, 2021
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Open Monday Morning
February 21, 2021
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Systems Available Monday
February 20, 2021
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Winter Storm Update
February 19, 2021
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What TWIA Services Are Available and Are Not Available
February 17, 2021
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Office Remains Closed and Systems Unavailable
February 16, 2021
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Systems Unavailable Due to Power Outages
February 15, 2021
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Top Agent Questions About Payments
January 28, 2021
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2020

TitleDateLink
TWIA Agent Portal Advisory for November 21
November 20, 2020
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Policyholder Online Payments Are Here
November 19, 2020
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Just Added: Payments Webinar November 23
November 18, 2020
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1 Week Away: Policyholder Online Payments
November 11, 2020
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Don’t Miss: Agent Webinar on TWIA Payment Options
November 4, 2020
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REGISTER NOW: Agent Webinar on TWIA Payment Options
November 1, 2020
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Coming in November: Policyholder Online Payments
October 23, 2020
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Reminder: Check and Money Order Payment Process Changes Start Tomorrow
October 20, 2020
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Moratorium Lifted
October 10, 2020
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Report Claims Online or by Calling (800) 788-8247
October 9, 2020
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Check and Money Order Payment Process Changes Starting October 21
October 7, 2020
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Policy Moratorium in Effect
October 7, 2020
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Moratorium Possible for Hurricane Delta
October 6, 2020
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System Issue - Policy Moratorium Is NOT in Effect
September 14, 2020
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Moratorium Lifted
August 29, 2020
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Moratorium Remains in Effect. Here's Why.
August 28, 2020
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Hurricane Laura Updates
August 27, 2020
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TWIA Moratorium Extended
August 25, 2020
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Policy Moratorium in Effect
August 23, 2020
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The Height of Hurricane Season Is Here
August 20, 2020
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Tomorrow: TWIA System Maintenance
August 14, 2020
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Help Clients Prepare for Height of Hurricane Season
July 28, 2020
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Moratorium Lifted
July 26, 2020
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File Claims Online or by Calling (800) 788-8247
July 25, 2020
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Activation of TWIA Catastrophe Plan and Policy Moratorium in Effect
July 25, 2020
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Reminder: TWIA Agent Portal Will be Down Starting Tomorrow
June 5, 2020
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When does TWIA stop writing coverage?
June 4, 2020
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Next Monday: Changes to the Windstorm Certification Program
May 26, 2020
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TWIA Agent Portal Advisory for June 6
May 22, 2020
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Tomorrow: System Maintenance on TWIA Systems
May 15, 2020
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Actions to Take Before a Storm
May 8, 2020
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June 1: TWIA to Stop Accepting Applications for WPI-8-C Certificates of Compliance
May 5, 2020
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Update on Premium Payment Processing
April 29, 2020
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Fixed: Technical Issues Affecting TWIA Systems
April 24, 2020
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TWIA Systems Experiencing Technical Issues
April 24, 2020
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Coming Soon: More Visibility for TWIA’s Supplement Payment Process
April 14, 2020
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Temporary Payment Option
March 31, 2020
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Working With Policyholders
March 26, 2020
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System Maintenance on TWIA Systems
March 20, 2020
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TWIA Preparations for Coronavirus
March 18, 2020
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Upcoming Changes to the Windstorm Certification Process
March 13, 2020
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Happening Now: New Renewals Process
March 11, 2020
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1 Location Per 1 Policy: TWIA Residential Is Transitioning
March 5, 2020
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Tomorrow: Maintenance on TWIA Systems
February 14, 2020
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Two Big Changes Are Finally Here!
January 24, 2020
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Reminder: Agent Webinar on New TWIA Policy Renewal Process
January 2, 2020
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2019

TitleDateLink
Tomorrow: System Maintenance on TWIA Systems
December 20, 2019
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Quarterly Agent Newswire Newsletter
December 19, 2019
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Watch a Recorded Webinar Today!
December 18, 2019
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Resources We Are Mailing Directly to Your TWIA Clients
December 13, 2019
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Phone Issues Fixed
December 11, 2019
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Experiencing Phone Issues
December 9, 2019
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REGISTER NOW: Agent Webinar on New TWIA Policy Renewal Process
November 26, 2019
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Two Changes Coming Soon for TWIA Policyholders and Agents!
November 26, 2019
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TWIA Agent Portal and Claims Center Advisory for Nov 16
November 14, 2019
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Update: TWIA Experiencing Limited Phone Issues
November 4, 2019
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Do You Know How Recent Laws Are Changing TWIA?
October 31, 2019
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Experiencing Limited Phone Issues
October 25, 2019
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Register Today for Agent Webinar
October 22, 2019
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Changes to Insurance Code
October 21, 2019
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TWIA Actuarial & Underwriting Committee Meets, Hears Public Testimony
October 18, 2019
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Schedule of Upcoming System Maintenance
October 15, 2019
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Temporary Policy Submissions Hold for 1/1/2020 Policies
September 30, 2019
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TWIA RCT Express Upgrade Is Here
September 26, 2019
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TWIA RCT Express Upgrade Tomorrow
September 25, 2019
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Policy Conditions - Loss Settlement Changes Are Coming!
September 24, 2019
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TWIA RCT Express: Even Better
September 20, 2019
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Latest Laws That Change TWIA
September 17, 2019
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Quarterly Agent Newswire Newsletter
August 29, 2019
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TWIA MSB Upgrade Success! – Policy Center and MSB are Now Available
August 12, 2019
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MSB Upgrade On Track – Exit PolicyCenter by 6:00 P.M. Today (8/8/2019)
August 8, 2019
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0% Annual Rate Filing
August 6, 2019
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Q&A: Upcoming Legislative Changes & TWIA Board Meeting
August 5, 2019
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TWIA MSB Upgrade
August 1, 2019
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Coming Soon: TWIA MSB Upgrade
July 11, 2019
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Secure Coverage Before a Hurricane Hits
July 10, 2019
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Fixed: Issue affecting document generation in TWIA systems
June 24, 2019
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Issue affecting document generation in TWIA systems
June 24, 2019
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TWIA Agent Portal Advisory for June 8
June 6, 2019
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We Are Ready for Hurricane Season
June 3, 2019
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TWIA Board Decision on 2018 Pending Rate Filing
May 24, 2019
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TWIA Agent Portal Advisory for June 1
May 15, 2019
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Are Your Clients Repaired and Prepared?
May 13, 2019
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Important Deadline Approaching for Hurricane Harvey Claims
April 29, 2019
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Intermittent System Outages This Weekend
April 12, 2019
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Quarterly Agent Newswire Newsletter
April 5, 2019
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Fixed: System Issue Affecting Commission Statement Emails
March 15, 2019
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System Issue Affecting Commission Statement Emails
March 13, 2019
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Notice About Ditech Holding Corporation Bankruptcy Letter
March 5, 2019
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REMINDER: TWIA Continues to Protect Stakeholder Data
February 28, 2019
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TWIA Continues to Protect Stakeholder Data
February 15, 2019
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Recent TWIA System and Form Updates
February 6, 2019
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2018

TitleDateLink
Fixed: Policy Center Issue
December 7, 2018
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UPDATE 2: Policy Center is Down for Maintenance
December 6, 2018
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UPDATE 1: Policy Center is Down for Maintenance
December 6, 2018
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Policy Center is Down for Maintenance
December 6, 2018
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Quarterly Agent Newswire Newsletter
December 3, 2018
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Help Answering Policyholder Questions
November 27, 2018
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Renewals for Properties Affected by Harvey
November 16, 2018
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TWIA is Protecting Stakeholder Data!
November 9, 2018
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FIXED! Phone Issues
November 6, 2018
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Phone Issues
November 5, 2018
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TWIA Email Security Data Protection Program - Secure Email Notice
October 29, 2018
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Quarterly Agent Newswire Newsletter
October 15, 2018
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Rates Letter from the Governor
October 12, 2018
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TWIA Security Measure to be Implemented October 22
October 10, 2018
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CAT Plan Deactivated
September 18, 2018
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CAT Plan Activation
September 12, 2018
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Help TWIA Improve Agent Training
September 10, 2018
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Top 5 Questions About Approaching Harvey Claim Deadline
August 23, 2018
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TWIA Hurricane Harvey Claim Deadline Approaching
August 15, 2018
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TWIA 2019 Rate Decision
August 1, 2018
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Quarterly Agent Newswire Newsletter
July 27, 2018
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We Are Ready for Hurricane Season
June 5, 2018
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This Week: Rockport and Port Aransas Claims Assistance Workshops
June 4, 2018
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Reminder: TWIA Agent Portal Will be Down Starting Tonight
June 1, 2018
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New TWIA Phone Menu is Live!
May 14, 2018
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Advisory: More Renewal Application Notice Messages Than Usual in Next 24 Hours
May 9, 2018
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It's National Hurricane Preparedness Week
May 9, 2018
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Changes to the Agent Portal: Where to Find Your Resources
April 25, 2018
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Important Information for Commercial and Manufactured Home Policy Renewals
April 25, 2018
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New Extension! New Deadline!
April 20, 2018
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Coming Soon: New TWIA Phone Menu Options
April 16, 2018
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TWIA Claims Assistance Workshops April 11-12
April 9, 2018
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Quarterly Agent Newswire Newsletter
March 30, 2018
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Resolved: Issue Affecting Commercial New Business Applications in Policy Center
March 29, 2018
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TWIA Claims Assistance Workshops April 11-12
March 28, 2018
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Just the Facts: TWIA Appraisal Process and Deadlines
March 22, 2018
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New Website, New Features
March 19, 2018
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Redesigned twia.org coming soon!
March 8, 2018
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Issue Affecting Commercial New Business Applications in Policy Center
March 5, 2018
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Important Dates for Policy Center for Commercial and Manufactured Home Policies
February 26, 2018
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Rockport CSC Closes Friday, Claims Workshops Feb 27 and 28
February 22, 2018
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TWIA Claims Contact Information
February 20, 2018
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Lapse Notices Are Back
February 19, 2018
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Six-Month Post-Harvey Update
February 16, 2018
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Buildings with Unrepaired Damaged Affected by Harvey
February 15, 2018
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Correction: Policy Center for Commercial and Manufactured Home Policies Is Live!
February 12, 2018
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Policy Center for Commercial and Manufactured Home Policies Is Live!
February 12, 2018
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Policy Center for Commercial and Manufactured Home Policies Is Launching Soon!
February 2, 2018
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Attend a TWIA Town Hall Next Week
January 24, 2018
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New Computer-Based Policy Center Training Is Here!
January 22, 2018
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Understanding the TWIA Policy Appraisal Process and Deadlines
January 19, 2018
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Policy Center Issue Resolved
January 18, 2018
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TWIA Systems Online - Policy Center Issue Persists
January 17, 2018
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Top 5 Things to Know About Policy Center for Commercial and Manufactured Home Policies
January 17, 2018
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Policy Center, Billing Center, and Claims Center Unavailable at 12:45 Today
January 17, 2018
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TWIA Offices Closed Due to Inclement Weather
January 16, 2018
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Update: TWIA Policy Center Agent Training Sign-Up
January 12, 2018
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TWIA Policy Center Agent Training Sign-Up
January 8, 2018
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Agent Training Center Link & Password
January 4, 2018
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Preparing Agents for Policy Center for Commercial and Manufactured Home Policies
January 3, 2018
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2017

TitleDateLink
Update and Holiday Closings
December 20, 2017
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New Password to Access TWIA Courses
December 18, 2017
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Phone System Maintenance Tonight from 7-10 PM
December 15, 2017
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Quarterly Agent Newswire Newsletter
December 15, 2017
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New Commercial Valuation Tool Live Today
December 7, 2017
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What to Expect from Policy Center for Commercial and Manufactured Home Policies
December 7, 2017
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New Commercial Valuation Tool – Dec 7
December 4, 2017
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Action Required: New Commercial Valuation and Agent Training Tools
November 28, 2017
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Letter Sent to Policyholders About Appraisal Deadline
November 21, 2017
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Policy Center for Commercial and Manufactured Home Policies
October 30, 2017
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Visit our New Online Resource Hub
October 11, 2017
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Updates and New Resources
October 6, 2017
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Alert: Scam Involving Spoofed TWIA Email Address
October 2, 2017
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2018 Rate Increase
September 29, 2017
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New Ways to Search Claims in Agent Claims Center
September 29, 2017
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Buildings with Unrepaired Damage Affected by Harvey
September 28, 2017
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Disputes on Claim Payment Amounts
September 28, 2017
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Info on TWIA Claims Support Centers
September 26, 2017
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Email Malware Alert
September 22, 2017
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TWIA Staying in the Coastal Bend as Community Recovers
September 22, 2017
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Response update and resources for you and your policyholders
September 19, 2017
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Update on Food Spoilage and our MCCs
September 7, 2017
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Help TWIA Help Our Policyholders
September 6, 2017
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Protecting Policyholders Against Fraud
September 5, 2017
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Mobile Claims Center Open in Port Aransas
September 4, 2017
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TWIA Mobile Claims Center Open Tomorrow
August 31, 2017
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Mobile Claims Centers in Corpus Christi and Rockport
August 31, 2017
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Moratorium Lifted
August 31, 2017
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New Numbers to Report a Claim
August 29, 2017
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Claims Deadline Confusion
August 29, 2017
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TWIA Agent Portal Back Up
August 28, 2017
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TWIA Agent Portal Down
August 28, 2017
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Up-to-Date Info for Filing Claims
August 27, 2017
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File Claims Online or by Calling 1-800-788-8247
August 26, 2017
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TWIA Storm Recovery Information
August 25, 2017
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Policy Center Technical Issues
August 24, 2017
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TWIA Policy Application Moratorium in Effect
August 24, 2017
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Tropical Storm Harvey Update
August 24, 2017
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TWIA is Prepared for Disturbance
August 22, 2017
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Reminder: TWIA Wants Your Feedback
August 21, 2017
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Secure Coverage Before a Storm Hits
August 17, 2017
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TWIA Document Features Working Again
August 16, 2017
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TWIA Wants Your Feedback
August 7, 2017
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2018 Rates
August 2, 2017
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Print Error in Some Policy Packets
July 24, 2017
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TWIA Still Accepting Applications
June 21, 2017
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Update: TWIA Website Issues Corrected
June 14, 2017
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TWIA Agent Portal and Claims Center Portals Operational
June 12, 2017
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TWIA.org Experiencing Technical Issues
June 12, 2017
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TWIA’s Ready for the 2017 Hurricane Season
June 5, 2017
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Reminder: TWIA Agent Portal Will Be Down Starting Tonight
June 2, 2017
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TWIA Agent Portal Advisory for this Weekend
May 31, 2017
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TWIA Agent Portal Advisory for June 2
May 15, 2017
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Tips and Resources for Claims Center
April 25, 2017
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Apply for TWIA’s Agent Advisory Group
April 21, 2017
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Temporary TWIA Phone Outage Tonight
March 24, 2017
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TWIA Proof of Declination of Coverage Form
March 6, 2017
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Quarterly Agent Newswire Newsletter
February 23, 2017
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TWIA CAT Plan Activated
February 14, 2017
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New Windstorm Certification Process Update
February 2, 2017
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2016

TitleDateLink
New Windstorm Certification Process
December 21, 2016
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Quarterly Agent Newswire Newsletter
December 9, 2016
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Update to Premium Finance Documentation Requirement
November 3, 2016
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Policyholder ITV Letter Revised
October 13, 2016
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Quarterly Agent Newswire Newsletter
October 7, 2016
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Updates to Policy Center and a Reminder on Hurricane Season
September 8, 2016
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TWIA Is Ready to Activate CAT Plan if Necessary for TD9
August 30, 2016
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New Declarations Page and Policy Language Added in Compliance with TDI Rules
August 17, 2016
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No Rate Change for 2017
August 4, 2016
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Flood Insurance Requirement Change
July 28, 2016
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Issue Corrected in Policy Center
July 22, 2016
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Policy Center eCheck Issue
July 18, 2016
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Quarterly Agent Newswire Newsletter
July 14, 2016
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Corrected Issue in Policy Center
June 24, 2016
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Help is here. Correct Coupon? Can’t Print?
May 19, 2016
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Policy Center Searches & Changes in Wellington Financing Options
April 13, 2016
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Storm Door Amendatory Endorsements Effective
April 4, 2016
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Attention Agents in the Corpus Christi Area
March 22, 2016
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Agent Bulletin: Premium Financing
March 17, 2016
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Quarterly Agent Newswire Newsletter
February 25, 2016
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