Agent Bulletins and Newswires

2018

TitleDateLink
Fixed: Policy Center Issue
December 7, 2018
LINK
UPDATE 2: Policy Center is Down for Maintenance
December 6, 2018
LINK
UPDATE 1: Policy Center is Down for Maintenance
December 6, 2018
LINK
Policy Center is Down for Maintenance
December 6, 2018
LINK
Quarterly Agent Newswire Newsletter
December 3, 2018
LINK
Help Answering Policyholder Questions
November 27, 2018
LINK
Renewals for Properties Affected by Harvey
November 16, 2018
LINK
TWIA is Protecting Stakeholder Data!
November 9, 2018
LINK
FIXED! Phone Issues
November 6, 2018
LINK
Phone Issues
November 5, 2018
LINK
TWIA Email Security Data Protection Program - Secure Email Notice
October 29, 2018
LINK
Quarterly Agent Newswire Newsletter
October 15, 2018
LINK
Rates Letter from the Governor
October 12, 2018
LINK
TWIA Security Measure to be Implemented October 22
October 10, 2018
LINK
CAT Plan Deactivated
September 18, 2018
LINK
CAT Plan Activation
September 12, 2018
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Help TWIA Improve Agent Training
September 10, 2018
LINK
Top 5 Questions About Approaching Harvey Claim Deadline
August 23, 2018
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TWIA Hurricane Harvey Claim Deadline Approaching
August 15, 2018
LINK
TWIA 2019 Rate Decision
August 1, 2018
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Quarterly Agent Newswire Newsletter
July 30, 2018
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We Are Ready for Hurricane Season
June 5, 2018
LINK
This Week: Rockport and Port Aransas Claims Assistance Workshops
June 4, 2018
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Reminder: TWIA Agent Portal Will be Down Starting Tonight
June 1, 2018
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New TWIA Phone Menu is Live!
May 14, 2018
LINK
Advisory: More Renewal Application Notice Messages Than Usual in Next 24 Hours
May 9, 2018
LINK
It's National Hurricane Preparedness Week
May 9, 2018
LINK
Changes to the Agent Portal: Where to Find Your Resources
April 25, 2018
LINK
Important Information for Commercial and Manufactured Home Policy Renewals
April 25, 2018
LINK
New Extension! New Deadline!
April 20, 2018
LINK
Coming Soon: New TWIA Phone Menu Options
April 16, 2018
LINK
TWIA Claims Assistance Workshops April 11-12
April 9, 2018
LINK
Quarterly Agent Newswire Newsletter
March 30, 2018
LINK
Resolved: Issue Affecting Commercial New Business Applications in Policy Center
March 29, 2018
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TWIA Claims Assistance Workshops April 11-12
March 28, 2018
LINK
Just the Facts: TWIA Appraisal Process and Deadlines
March 22, 2018
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New Website, New Features
March 19, 2018
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Redesigned twia.org coming soon!
March 8, 2018
LINK
Issue Affecting Commercial New Business Applications in Policy Center
March 5, 2018
LINK
Important Dates for Policy Center for Commercial and Manufactured Home Policies
February 26, 2018
LINK
Rockport CSC Closes Friday, Claims Workshops Feb 27 and 28
February 22, 2018
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TWIA Claims Contact Information
February 20, 2018
LINK
Lapse Notices Are Back
February 19, 2018
LINK
Six-Month Post-Harvey Update
February 16, 2018
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Buildings with Unrepaired Damaged Affected by Harvey
February 15, 2018
LINK
Correction: Policy Center for Commercial and Manufactured Home Policies Is Live!
February 12, 2018
LINK
Policy Center for Commercial and Manufactured Home Policies Is Live!
February 12, 2018
LINK
Policy Center for Commercial and Manufactured Home Policies Is Launching Soon!
February 2, 2018
LINK
Attend a TWIA Town Hall Next Week
January 24, 2018
LINK
New Computer-Based Policy Center Training Is Here!
January 22, 2018
LINK
Understanding the TWIA Policy Appraisal Process and Deadlines
January 19, 2018
LINK
Policy Center Issue Resolved
January 18, 2018
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TWIA Systems Online - Policy Center Issue Persists
January 17, 2018
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Top 5 Things to Know About Policy Center for Commercial and Manufactured Home Policies
January 17, 2018
LINK
Policy Center, Billing Center, and Claims Center Unavailable at 12:45 Today
January 17, 2018
LINK
TWIA Offices Closed Due to Inclement Weather
January 16, 2018
LINK
Update: TWIA Policy Center Agent Training Sign-Up
January 12, 2018
LINK
TWIA Policy Center Agent Training Sign-Up
January 8, 2018
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Agent Training Center Link & Password
January 4, 2018
LINK
Preparing Agents for Policy Center for Commercial and Manufactured Home Policies
January 3, 2018
LINK

2017

TitleDateLink
Update and Holiday Closings
December 20, 2017
LINK
New Password to Access TWIA Courses
December 18, 2017
LINK
Phone System Maintenance Tonight from 7-10 PM
December 15, 2017
LINK
Quarterly Agent Newswire Newsletter
December 15, 2017
LINK
New Commercial Valuation Tool Live Today
December 7, 2017
LINK
What to Expect from Policy Center for Commercial and Manufactured Home Policies
December 7, 2017
LINK
New Commercial Valuation Tool – Dec 7
December 4, 2017
LINK
Action Required: New Commercial Valuation and Agent Training Tools
November 28, 2017
LINK
Letter Sent to Policyholders About Appraisal Deadline
November 21, 2017
LINK
Policy Center for Commercial and Manufactured Home Policies
October 30, 2017
LINK
Visit our New Online Resource Hub
October 11, 2017
LINK
Updates and New Resources
October 6, 2017
LINK
Alert: Scam Involving Spoofed TWIA Email Address
October 2, 2017
LINK
2018 Rate Increase
September 29, 2017
LINK
New Ways to Search Claims in Agent Claims Center
September 29, 2017
LINK
Buildings with Unrepaired Damage Affected by Harvey
September 28, 2017
LINK
Disputes on Claim Payment Amounts
September 28, 2017
LINK
Info on TWIA Claims Support Centers
September 26, 2017
LINK
Email Malware Alert
September 22, 2017
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TWIA Staying in the Coastal Bend as Community Recovers
September 22, 2017
LINK
Response update and resources for you and your policyholders
September 19, 2017
LINK
Update on Food Spoilage and our MCCs
September 7, 2017
LINK
Help TWIA Help Our Policyholders
September 6, 2017
LINK
Protecting Policyholders Against Fraud
September 5, 2017
LINK
Mobile Claims Center Open in Port Aransas
September 4, 2017
LINK
TWIA Mobile Claims Center Open Tomorrow
August 31, 2017
LINK
Mobile Claims Centers in Corpus Christi and Rockport
August 31, 2017
LINK
Moratorium Lifted
August 31, 2017
LINK
New Numbers to Report a Claim
August 29, 2017
LINK
Claims Deadline Confusion
August 29, 2017
LINK
TWIA Agent Portal Back Up
August 28, 2017
LINK
TWIA Agent Portal Down
August 28, 2017
LINK
Up-to-Date Info for Filing Claims
August 27, 2017
LINK
File Claims Online or by Calling 1-800-788-8247
August 26, 2017
LINK
TWIA Storm Recovery Information
August 25, 2017
LINK
Policy Center Technical Issues
August 24, 2017
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TWIA Policy Application Moratorium in Effect
August 24, 2017
LINK
Tropical Storm Harvey Update
August 24, 2017
LINK
TWIA is Prepared for Disturbance
August 22, 2017
LINK
Reminder: TWIA Wants Your Feedback
August 21, 2017
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Secure Coverage Before a Storm Hits
August 17, 2017
LINK
TWIA Document Features Working Again
August 16, 2017
LINK
TWIA Wants Your Feedback
August 7, 2017
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2018 Rates
August 2, 2017
LINK
Print Error in Some Policy Packets
July 24, 2017
LINK
TWIA Still Accepting Applications
June 21, 2017
LINK
Update: TWIA Website Issues Corrected
June 14, 2017
LINK
TWIA Agent Portal and Claims Center Portals Operational
June 12, 2017
LINK
TWIA.org Experiencing Technical Issues
June 12, 2017
LINK
TWIA’s Ready for the 2017 Hurricane Season
June 5, 2017
LINK
Reminder: TWIA Agent Portal Will Be Down Starting Tonight
June 2, 2017
LINK
TWIA Agent Portal Advisory for this Weekend
May 31, 2017
LINK
TWIA Agent Portal Advisory for June 2
May 15, 2017
LINK
Tips and Resources for Claims Center
April 25, 2017
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Apply for TWIA’s Agent Advisory Group
April 21, 2017
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Temporary TWIA Phone Outage Tonight
March 24, 2017
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TWIA Proof of Declination of Coverage Form
March 6, 2017
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Quarterly Agent Newswire Newsletter
February 23, 2017
LINK
TWIA CAT Plan Activated
February 14, 2017
LINK
New Windstorm Certification Process Update
February 2, 2017
LINK

2016

TitleDateLink
New Windstorm Certification Process
December 21, 2016
LINK
Quarterly Agent Newswire Newsletter
December 9, 2016
LINK
Update to Premium Finance Documentation Requirement
November 3, 2016
LINK
Policyholder ITV Letter Revised
October 13, 2016
LINK
Quarterly Agent Newswire Newsletter
October 7, 2016
LINK
Updates to Policy Center and a Reminder on Hurricane Season
September 8, 2016
LINK
TWIA Is Ready to Activate CAT Plan if Necessary for TD9
August 30, 2016
LINK
New Declarations Page and Policy Language Added in Compliance with TDI Rules
August 17, 2016
LINK
No Rate Change for 2017
August 4, 2016
LINK
Flood Insurance Requirement Change
July 28, 2016
LINK
Issue Corrected in Policy Center
July 22, 2016
LINK
Policy Center eCheck Issue
July 18, 2016
LINK
Quarterly Agent Newswire Newsletter
July 14, 2016
LINK
Corrected Issue in Policy Center
June 24, 2016
LINK
Help is here. Correct Coupon? Can’t Print?
May 19, 2016
LINK
Policy Center Searches & Changes in Wellington Financing Options
April 13, 2016
LINK
Storm Door Amendatory Endorsements Effective
April 4, 2016
LINK
Attention Agents in the Corpus Christi Area
March 22, 2016
LINK
Agent Bulletin: Premium Financing
March 17, 2016
LINK
Quarterly Agent Newswire Newsletter
February 25, 2016
LINK

2015

TitleDateLink
Quarterly Agent Newswire Newsletter
October 29, 2015
LINK
WPI-8 Waiver Program Extended Indefinitely
August 17, 2015
PDF
Quarterly Agent Newswire Newsletter July 31, 2015 PDF
What You Need To Know
March 26, 2015
PDF
Preparing You For Policy Center
March 5, 2015
PDF
Policy Center: Technically Speaking
January 29, 2015
PDF
Policy Center: Fast Facts
January 12, 2015
PDF

2014

TitleDateLink
Policy Center: TWIA's Platform For Business Process Collaboration
October 29, 2014
PDF
The Technology, Data, Process and People Puzzle
December 2, 2014
PDF