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Returning Users

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Manage your policy anytime from any device with TWIA’s Policyholder Portal. You can use the portal to make a payment, check payment status, view policy details and coverages, and report a claim.

New Users

Are you new to TWIA or the Policyholder Portal? You should receive an email to register your account after your agent submits an application for coverage.


With the Policyholder Portal you can:

Review Your Policy or Offer

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Make a Payment

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Report a Claim

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Need Help?

If you need help registering or logging into your account, we can help.

Contact Us
• Call Us at (800) 788-8247
Support Resources

Our normal business hours are Monday-Friday 8:00 a.m.-5:00 p.m.

Other Login Options

For claims relating to policies that expired before 7/17/2023, you will need to use Claims Center to report, view, or manage your claim.

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For payments related to policies issued in our old systems you can pay here.

Not a Policyholder?

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