Published Date: September 12, 2024
Hurricane Francine Update Moratorium Lifted
The TWIA policy moratorium has been lifted by the TWIA General Manager. We are accepting applications, issuing new policies, and processing renewals today, Thursday, September 12. The Policy Services team is available Monday through Friday, 8:00 a.m. to 5:00 p.m. at (800) 788-8247 or agentservices@twia.org.
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Published Date: September 10, 2024
Policy Moratorium in Effect Due to Hurricane Francine
As of the 7:00 p.m. CST update from the National Hurricane Center, Hurricane Francine is within the 80 degrees west longitude and 20 degrees north latitude, requiring TWIA to put a policy moratorium in effect. This means that agents cannot quote and submit new business applications or policy changes that increase coverage on existing policies or renewals, until the General […]
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Published Date: September 05, 2024
Rate Filing Update and Hurricane Preparedness Message
Attention agents: TWIA Rate FilingThe Texas Department of Insurance will hold public meetings on TWIA’s rate filing in Galveston and Corpus Christi to hear feedback from stakeholders. As a reminder, TWIA’s Board of Directors voted on August 6 to file a rate increase of 10% for residential and commercial policies in its required annual filing with the […]
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Published Date: August 16, 2024
Annual Rate Filing and Biennial Report
Attention agents: Rate Filing Association staff submitted TWIA’s annual rate filing for a 10% increase in 2025 residential and commercial rates to the Texas Department of Insurance this week. The TWIA Board of Directors approved the filings at its August 6 meeting. The filings have been posted to TDI’s website. The rate filings may be approved or […]
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Published Date: August 14, 2024
TWIA Submits Biennial Report to the 89th Texas Legislature
In accordance with Texas Insurance Code Section 2210.0025, the Texas Windstorm Insurance Association publishes, on behalf of the Board of Directors, the 2024 Biennial Report to the Texas Legislature. The Biennial Report contains information regarding the operations of the Association and the Board’s legislative recommendations for the 89th Texas Legislature. The 2024 Biennial Report may […]
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Published Date: August 08, 2024
2-Step Authentication Available for Agent and Policyholder Portals
Attention agents: 2-Step Authentication (2SA) is now available on the TWIA Agent Portal and Policyholder Portal. It provides an optional layer of security to your account. 2SA can be enabled by adding an email address or cell phone number to your account, so a security code can be sent to confirm your identity when logging […]
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Published Date: August 07, 2024
August 5 Policyholder Webinar: Recording and Resources Are Now Available
We held a second policyholder webinar, How a TWIA Claim Works, Part 2, on Monday, August 5, for those affected by Hurricane Beryl. If you or your TWIA policyholders would like to access the information, a recording of the webinar, the presentation, and frequently asked questions are now available at TWIA Policyholder Webinar: August 5, 2024. You can also access […]
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Published Date: August 06, 2024
TWIA to File for 10% Increase in Rates
The Texas Windstorm Insurance Association Board of Directors met on August 6 and voted to direct staff to file a rate increase of 10% for residential and commercial policies in its required annual filing with the Texas Department of Insurance (TDI). The filing, which was approved by a vote of 6 to 3, meeting the […]
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Published Date: July 31, 2024
Second Policyholder Webinar: How a TWIA Claim Works (Part 2) On Monday, August 5
TWIA policyholders who reported a Hurricane Beryl claim and their agents are invited to our second policyholder webinar, How a TWIA Claim Works (Part 2), on Monday, August 5, at 6:00 p.m. What will be covered: The TWIA claims process and details on possible claims decisions. This includes: Who should attend: TWIA policyholders and their agents. Policyholders received this reminder email […]
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Published Date: July 26, 2024
Public Invited to Comment as TWIA Board Considers Annual Rate Filing at August 6 Meeting
Essential Meeting Information: The Texas Windstorm Insurance Association Board of Directors will meet at the Tremont House in Galveston on Tuesday, August 6 at 9:00 a.m. CT. The Board is expected to consider the Association’s statutorily required annual rate filing for 2025 policies. The meeting agenda and meeting materials are available. All meetings of the […]
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Published Date: July 25, 2024
July 19 Policyholder Webinar: Recording and Resources Are Now Available
We held a policyholder webinar, How a TWIA Claim Works, on Friday, July 19, for those affected by Hurricane Beryl. If you or your TWIA policyholders would like to access the information, a recording of the webinar, the presentation, and frequently asked questions are now available at TWIA Policyholder Webinar: July 19, 2024. You can also access the webinar information from […]
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Published Date: July 19, 2024
System Outage Resolved
Update: All TWIA systems are back up and online after this morning’s Microsoft outage. The global Microsoft outage is impacting some TWIA systems. We are working with our vendors to restore full service as quickly as possible. This evening’s Policyholder Webinar is still planned for 6:00 p.m. We will share updates as they become available. […]
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Published Date: July 17, 2024
Policyholder Webinar: How a TWIA Claim Works This Friday July 19
TWIA policyholders who reported a Hurricane Beryl claim and their agents are invited to a webinar, How a TWIA Claim Works, this Friday, July 19, at 6:00 p.m. What will be covered: The TWIA claims process and how to help expedite a claim resolution. This includes: Who should attend: TWIA policyholders and their agents. TWIA policyholders received this email invitation today. […]
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Published Date: July 15, 2024
TWIA Committee Recommends 10% Rate Increase for 2025 Policies
TWIA’s Actuarial & Underwriting Committee met on July 15 and voted to recommend that the TWIA Board of Directors approve a rate filing to increase rates by 10% for 2025 residential policies and by 10% for 2025 commercial policies when it meets on August 6. The recommendation, on a 5 to 1 vote, came after […]
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Published Date: July 09, 2024
Hurricane Beryl Update Moratorium Lifted
TWIA is responding to policyholders affected by Hurricane Beryl. Thank you for providing TWIA policyholders with guidance and support as they begin the recovery process. The TWIA policy moratorium has been lifted by the TWIA General Manager. We are accepting applications, issuing new policies, and processing renewals today, Tuesday, July 9. Here is the latest info on the policy moratorium and a […]
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Published Date: July 05, 2024
CAT Plan Activated Due to Beryl
Current forecasts indicate Beryl will make landfall on the Texas coast late this weekend. In addition to putting a policy moratorium in effect, TWIA has activated our Catastrophe Incident Response (CAT) Plan. Activating the CAT Plan allows TWIA to begin scaling up resources, so we can quickly respond to policyholders with losses from the storm. Four Ways to Report a ClaimTWIA policyholders can report […]
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Published Date: July 05, 2024
Policy Moratorium in Effect for Hurricane Beryl
Hurricane Beryl is within the 80 degrees west longitude and 20 degrees north latitude, which requires TWIA to put a policy moratorium in effect. With the current storm trajectory, Hurricane Beryl is expected to impact TWIA’s coverage area. What happens when a policy moratorium is in effect? When does a policy moratorium go into effect?When there’s a […]
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Published Date: July 02, 2024
Public Invited to Comment as TWIA’s Actuarial & Underwriting Committee Meets to Develop Rate Recommendation
Essential Meeting Information: The Texas Windstorm Insurance Association’s (TWIA) Actuarial & Underwriting Committee will meet on Monday, July 15 at 10:00 am CT. The meeting agenda and meeting materials are available. The Committee will review the 2024 Rate Adequacy Analysis prepared by the Association’s actuarial staff, receive public comment, and consider whether to recommend a […]
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Published Date: July 02, 2024
TWIA Committee Finalizes Recommendations to Board on Legislative Report
The TWIA Board’s Legislative & External Affairs Committee met on July 2 and adopted legislative recommendations to include in the Association’s Biennial Report to the Texas Legislature. The Committee’s legislative recommendations will be provided to the TWIA Board of Directors for consideration at its August 6 meeting. The recommendations include proposals on FORTIFIED home construction, […]
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Published Date: July 01, 2024
TWIA Posts 2024 Rate Adequacy Analysis
TWIA’s 2024 Rate Adequacy Analysis indicates that TWIA’s current rates are inadequate by 38 percent for residential coverage and 45 percent for commercial coverage. The Rate Adequacy Analysis is an estimate prepared by TWIA’s actuarial staff of whether rates are sufficient to cover the Association’s operating expenses and its expected losses from claims. The 2024 […]
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Published Date: June 24, 2024
Timeline for TWIA’s Annual Rate Filing Consideration
Essential Information: The Texas Windstorm Insurance Association’s (TWIA) annual rate filing consideration process is about to begin. By law, TWIA must make a rate filing with the Texas Department of Insurance by August 15 each year. TWIA’s Actuarial & Underwriting Committee will meet in July before the rate filing date to decide on a rate […]
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Published Date: June 21, 2024
TWIA Process Changes Additional Updates
Attention agents: Back in April, we provided you with additional updates regarding the TWIA process changes passed by the Texas Legislature that may impact how you do business with us. We remain committed to keeping you informed of developments on these legislative changes. The table below outlines the latest updates. Law Change Status Latest Updates The Texas FAIR […]
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Published Date: June 20, 2024
Public Invited to Comment as TWIA Committee Continues Work on Report to Legislature at July 2 Meeting
Essential Meeting Information: The TWIA Board of Directors’ Legislative & External Affairs Committee will meet on July 2 at 10:00 a.m. CT. The Committee will continue its work in planning the Association’s Biennial Report to the Texas Legislature. The agenda and meeting materials for the meeting are available on TWIA’s website. The Committee, which previously […]
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Published Date: June 18, 2024
Policy Moratoriums: What You Need to Know
Attention agents: We are monitoring ongoing storm activity that may impact the TWIA coverage area. While this storm isn’t forecast to become a hurricane, it’s a good opportunity to re-share info about policy moratoriums. A policy moratorium means TWIA temporarily stops issuing policies and increasing coverage. During a policy moratorium, TWIA cannot accept new applications, issue new policies, […]
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Published Date: May 31, 2024
TWIA Issues 2024 Annual Report and Catastrophe Incident Response Plan
Texas Insurance Code Section 2210.107(c) requires TWIA to produce an Annual Report to the Texas Legislature detailing the extent to which the Association and the Board of Directors have met the requirements of the Code. TWIA’s 2024 Annual Report, covering the period from June 1, 2023 to May 31, 2024, shows that TWIA and its […]
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Published Date: May 22, 2024
New Podcast Series
We are launching a podcast series for agents: All Things Wind and FAIR – A TWIA and TFPA Podcast. The first episode, Before You Quote! TWIA Agent 101 is now available. Each episode will run 15 to 20 minutes. Our aim is to release a new episode every other month that offers clear, actionable insights. Before You Quote! TWIA […]
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Published Date: May 21, 2024
TWIA Committee Meets to Plan Report to Texas Legislature
The TWIA Board’s Legislative & External Affairs Committee met on May 21 to plan the Association’s Biennial Report to the Texas Legislature. The Committee reviewed material from Association staff and provided direction on proposals to be included in a draft report to the Board for further consideration. The Committee also requested that staff provide additional […]
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Published Date: May 16, 2024
Stopping Commercial Auto Renewals
Effective May 17, 2024, TWIA will stop automatically renewing commercial policies as authorized by legislation passed last year (SB 2233). Here’s what you need to know about the commercial renewal process changes as of May 18, 2024: Commercial Renewal Status Descriptions and Required Actions Renewal Transaction Status Status Description Action(s) Required by Agent or Policyholder […]
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Published Date: May 10, 2024
Public Invited to Comment as TWIA Committee Meets to Plan Report to Texas Legislature
Essential Meeting Information: The TWIA Board’s Legislative & External Affairs Committee will meet on May 21 at 10:00 a.m. CT. At this meeting, the Committee will begin planning the Association’s Biennial Report to the Texas Legislature. The agenda and meeting materials for the meeting is available. The Committee will develop recommendations to present to TWIA’s […]
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Published Date: May 07, 2024
TWIA Board Completes Financial Preparations for 2024 Storm Season
The Texas Windstorm Insurance Association Board of Directors met in Austin on May 7 for its second quarterly meeting of 2024. The Board received an update on reinsurance funding for the 2024 storm season and routine operational highlights. The Board directed staff to pursue the purchase of $3.35 billion in reinsurance funding for this year’s […]
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Published Date: May 02, 2024
No-Interest Payment Plans
Attention agents: Do your TWIA policyholders know about our payment plans that don’t charge interest or financing fees like those associated with premium finance companies? With TWIA payment plans, policyholders make payments to TWIA. Payments can be made online in the Policyholder Portal, by mailing a check, or through their agent. Agents can select a […]
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Published Date: April 26, 2024
TWIA Board to Meet in Austin on May 7
Essential Meeting Information: The Texas Windstorm Insurance Association Board of Directors will meet at the Hyatt Regency Austin on Tuesday, May 7, at 9:00 a.m. CT. The meeting agenda and meeting materials are available. The Board will receive routine operational updates from Association staff and: The Board will not consider any action on rates at […]
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Published Date: April 25, 2024
TWIA Process Changes Latest Updates
Attention agents: In January, we provided you with several updates regarding the TWIA process changes passed during the 88th Texas legislative session, which may impact working with TWIA. Below, you will find the latest updates. We are committed to informing you about the developments of these legislative changes. Law Change Status Latest Updates The automatic renewal […]
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Published Date: March 18, 2024
Claim Reporting Info for Storms in Brazoria County
TWIA is responding to policyholders affected by storms in the Brazoria County area over the weekend. Please do not attempt to report claims by fax, email, or US mail. TWIA policyholders who have wind or hail damage can report claims by: Having your TWIA policy number, best contact information, and damage details ready helps the reporting process. […]
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Published Date: March 18, 2024
Updating Factors for ABC Endorsement
We’re updating the factors for the Adjusted Building Cost (ABC) endorsement (TWIA-220) based on our annual review of building cost index data. The factors will be updated on April 1, 2024, and will apply to residential renewals effective on or after June 1, 2024. Key Points for Renewing Policyholders We’re Here to HelpFor questions […]
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Published Date: March 14, 2024
Protect Yourself from Phone Scams
Attention agents: Someone pretending to be a TWIA employee recently called a policyholder to try to obtain banking and credit card information. We urge agents and policyholders to exercise caution when receiving unsolicited phone calls or other forms of communication from anyone claiming to represent TWIA. Like other organizations, the Texas Windstorm Insurance Association has […]
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Published Date: February 29, 2024
Understanding Our Information Disclosure Practices
We take agent and policyholder privacy seriously and are committed to providing transparency about how TWIA handles the release of information. Below, you will find details about our information disclosure practices. This information is also available on the Privacy Policy page. TWIA does not conduct marketing activities and never sells or provides information about our policyholders to any […]
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Published Date: February 20, 2024
TWIA Board Sets $6.5 Billion as 1-in-100 Probable Maximum Loss For 2024 Storm Season, Will Pursue $3.35 Billion in Reinsurance
The Texas Windstorm Insurance Association Board of Directors met on February 20 and voted to establish $6.5 billion as the Association’s 1:100 probable maximum loss (PML) for the 2024 storm season. The 1:100 PML is the probable maximum loss for the Association for a catastrophe year with a probability of one in 100. This benchmark […]
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Published Date: February 13, 2024
TWIA Committee Recommends Board Set $6.5 Billion Probable Maximum Loss For 2024 Storm Season
The Texas Windstorm Insurance Association’s Actuarial & Underwriting Committee met on February 13 and voted unanimously to recommend the TWIA Board of Directors establish $6.5 billion as the Association’s 1:100 probable maximum loss (PML) for the 2024 storm season. The 1:100 PML is the probable maximum loss for the Association for a catastrophe year with […]
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Published Date: February 08, 2024
Public Invited to Comment as TWIA Board Meets in Galveston on 2024 Storm Season Funding
Essential Meeting Information: The Texas Windstorm Insurance Association’s Board of Directors will meet at the Moody Gardens Hotel in Galveston on Tuesday, February 20 at 9:00 a.m. CT. The Board is expected to determine the Association’s 1:100 probable maximum loss (PML) and reinsurance needs for the 2024 storm season. The meeting agenda and meeting materials […]
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Published Date: February 02, 2024
TWIA Actuarial & Underwriting Committee to Meet, Make Recommendation on Probable Maximum Loss for 2024 Storm Season Funding
Essential Meeting Information: The Texas Windstorm Insurance Association’s Actuarial & Underwriting Committee will meet on Tuesday, February 13 at 1:30 p.m. CT to discuss and potentially make a recommendation to the Board of Directors for determining TWIA’s statutorily required 1:100 probable maximum loss (PML) for the 2024 storm season. The meeting agenda and materials are […]
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Published Date: January 16, 2024
Latest Info on Our Process Changes
Attention agents: Last August, we shared the upcoming changes in TWIA processes from the Texas Legislature and how they will impact working with TWIA. We will continue to keep you informed of developments related to these legislative changes and provide additional resources and training throughout the year. Here are the latest updates on these laws and what to […]
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Published Date: December 12, 2023
TWIA Board Approves Budget, Keeps Agent Commissions Unchanged at Corpus Christi Meeting
The Texas Windstorm Insurance Association Board of Directors held its final quarterly meeting of the year on December 12 in Corpus Christi. In addition to receiving routine operational updates, the Board considered and took actions on the following agenda items: 2024 Budget: The Board voted to approve the Association’s budget for 2024. The budget projects that […]
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Published Date: December 05, 2023
Making the Most of TWIA Coverage: Increased Cost of Construction
Policyholders are often shocked to learn that standard insurance policies won’t pay for upgrades required by current building codes. TWIA’s Increased Cost of Construction (ICC) endorsement offers coverage for policyholders in these circumstances. Common items subject to building ordinances include doors, windows, garage doors, siding, insulation, electrical systems, framing, roofing, foundations, and elevation requirements. TWIA […]
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Published Date: December 01, 2023
Public Invited to Comment as TWIA Board Considers 2024 Association Budget, Agent Commissions at December 12 Meeting
Essential Meeting Information: The Texas Windstorm Insurance Association Board of Directors will meet at the Omni Hotel in Corpus Christi on Tuesday, December 12, 2023, at 9:00 a.m. The meeting agenda and meeting materials are available for public review. Among the items on the agenda for this meeting are: All meetings of the TWIA Board […]
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Published Date: November 21, 2023
Renewal Offer System Issue
Attention agents: We wanted to make you aware of a system issue that caused a delay in mailing renewal offers 35 days prior to policy expiration. The issue has been corrected. Important details As long as payment is received within the 10-day payment grace period, the payment and renewal will be processed as usual […]
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Published Date: October 31, 2023
TWIA Board Reviews 2024 Budget Information
The TWIA Board of Directors met on October 31 to review information related to the Association’s 2024 budget. Select highlights of the budget presentation include: The Board will consider final action regarding the budget at its December 12 meeting in Corpus Christi. Members of the media with questions about the Board meeting, please email MediaRelations@TWIA.org. […]
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Published Date: October 19, 2023
TWIA Board to Review 2024 Budget Information at October 31 Meeting
Essential Meeting Information: The Texas Windstorm Insurance Association (TWIA) Board of Directors will hold an interim meeting on Tuesday, October 31 at 10:00 a.m. CT to review preliminary information about the Association’s 2024 budget. The meeting agenda and materials are available. TWIA staff will preview the 2024 budget ahead of the Board’s December 12 […]
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Published Date: October 06, 2023
TWIA Policy Cancellations
Attention agents: TWIA has implemented a change to premium refunds on policies cancelled by the policyholder, in compliance with House Bill 3208 passed earlier this year. This change applies to policies effective 9/1/23 and after. Policies effective before 9/1/23: When a policy is cancelled by the policyholder, TWIA retains minimum earned premium of at least 90 days […]
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Published Date: September 22, 2023
TWIA Quoting & Renewal Process Survey
Attention agents: The Texas Windstorm Insurance Association (TWIA) invites agents to take a short survey on our quoting and renewal processes. Why is TWIA Collecting This Information?We are collecting this information in response to a recommendation by the Sunset Advisory Commission of the Texas Legislature (Recommendation 2.4) to establish separate agent commission rates for new policies and policy renewals […]
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