This page contains all open requests for vendor services.
Request for Proposals – TFPA Property Owners Association Insurance Coverage
September 14 Update: TWIA/TFPA is announcing the upcoming RFP event for TFPA Property Owners Association Insurance Coverage
September 27 Update: RFP event for TFPA Property Owners Association Insurance Coverage is open for proposal submissions
Texas FAIR Plan Association (TFPA) has issued a Request for Proposals (RFP) to solicit proposals from vendors who are qualified to conduct all, or a portion of the services related to the development and management of commercial property owners’ association insurance policies to be offered by TFPA. These services include, but are not limited to, the underwriting and issuance of policies, the billing and collection of premiums, and handling of claims. More information about the required services is included in the RFP.
Review Process
The submissions will be reviewed by an evaluation committee. The evaluators will consider how well the vendor’s proposed services meet TFPA’s needs as described in the RFP. It is important that all proposals be clear and complete so that the evaluators can adequately understand all aspects of the response. The evaluation process may or may not lead to a contract award.
Rights and Obligations
TFPA accepts no obligation for any costs incurred in responding to the RFP and reserves the right to accept or reject any or all submissions. TFPA is under no obligation to award a contract on the basis of the RFP. TFPA reserves the right to modify this RFP and/or to issue alternate or additional RFPs at its discretion.
TFPA Third Party Administrator Services Target Dates
Important deadlines pertaining to the RFP are as follows:
| RFP Type | RFP Issuance Date | Proposal Due Date | RFP Award Date |
| Third Party Administrator | September 27, 2023 | October 18, 2023 | November 1, 2023 |
Contact Information
For more information on the requirements for proposals to be submitted by interested Respondents, please contact the Vendor and Contract Manager at vendormanagement@twia.org.
Requests for Qualifications – Claims Service Providers
Texas Windstorm Insurance Association & Texas Fair Plan Association, hereinafter referred to as TWIA/TFPA, conducts a Request for Qualifications every five years to obtain responses from qualified Claims Service Providers who are interested in providing services to TWIA/TFPA. Our next RFQ will begin in the 4th quarter of 2024. Please check back at that time for detailed instructions on how to submit your qualifications.
Service Area
TFPA provides coverage to the entire state of Texas.
TWIA provides coverage in the 14 coastal counties and parts of Harris County.
Qualifications & Requirements
In selecting Applicants under any RFQ, TWIA/TFPA may take the following into consideration: ability to assist TWIA/TFPA in scaling up for large catastrophic events; the geographical location of the Applicant’s company to be consistent with TWIA/TFPA’s area of coverage; the experience level of the Applicant; the available resources of the Applicant, including qualified quality assurance personnel; and other factors identified by TWIA/TFPA.
Applicants must:
- Comply with all applicable legal requirements, administrative regulations, and provisions of the Texas Insurance Code and the Texas Administrative Code;
- Be able to service the entire location of work for TWIA and TFPA;
- Follow reporting thresholds and guidelines set forth by TWIA/TFPA;
- Maintain a Business Continuity/Disaster Recovery plan;
- Maintain an Information Security plan/policy;
- Maintain an Ethics Policy; and
- Comply with all other terms of the contract.
Requested Services
TWIA/TFPA has a need for a wide variety of claim services, each with varying requirements and requiring different qualifications. Applicants are not required to apply for all requested adjusting-related services and selected vendors are not required to qualify for all services involved in the claims handling process (applied for or otherwise). Applicants for each service will be selected until TWIA/TFPA’s projected needs for each service have been fulfilled. Please note that this is the likely list of services but is subject to change at the time of the RFQ.
- Daily Residential Field Adjusting Services
- Daily Commercial Field Adjusting Services
- Catastrophe Residential Field Adjusting Services
- Catastrophe Commercial Field Adjusting Services
- Content Field Adjusting Services
- In-Location Desk Adjusting
- Satellite Desk Adjusting
- Customer Care
- Field Quality Assurance
- Inside Quality Assurance
