October 12 Update: RFP for TWIA/TFPA Fraud Mitigation Services is open for inquiries.

Purpose 

The purpose of this RFP is to solicit proposals from qualified vendors to provide Fraud Mitigation Services, including Fraud Mitigation technology services, Digital Threat Analysis and support services, Special Investigation Unit (SIU) services, supporting the administration, identification, investigation, documentation, and referral of suspected fraudulent residential and commercial property insurance claims, underwriting, and internal fraud services. Respondents may propose providing some or all services described in this RFP, and TWIA/TFPA reserves the right to award one or more contracts to one or more Respondents if doing so provides the best value and ensures the requested services are covered. Any selected vendor will function as an extension of TWIA/TFPA for the services awarded and support fraud prevention, cost containment, regulatory compliance, claims, underwriting, and other internal quality objectives. 

• Request for Proposal – TWIA/TFPA Fraud Mitigation Services

Review Process 

TWIA/TFPA will conduct a fair, comprehensive, and impartial evaluation of all timely received Proposals. The evaluation will be performed by an evaluation committee comprised of TWIA/TFPA employees, advisors, and/or other qualified third parties (the “Evaluation Committee”). Information regarding the members of the Evaluation Committee will be made available upon request after completion of the selection and award process.

Proposals will be evaluated on their individual merits and in comparison, to other submitted Proposals. Individual scores will be compiled and averaged to determine a final score for each Respondent. Based on the final scores, the Evaluation Committee will determine which, if any, Respondent should be awarded a contract. The Evaluation Committee may request written clarification regarding any Proposal before completing the evaluation process. All clarification requests and responses will become part of the official evaluation record.

To be considered for award, Respondents must demonstrate that they possess the qualified personnel, expertise, resources, systems, and organizational capacity necessary to provide the services described in this RFP and any resulting contract(s).

Rights and Obligations 

TWIA/TFPA assumes no responsibility for any costs incurred in responding to this RFP and reserves the right to accept or reject any or all submissions. TWIA/TFPA is under no obligation to award a contract based on this RFP. Additionally, TWIA/TFPA reserves the right to modify this RFP or issue alternate or additional RFPs at its discretion.

Important deadlines pertaining to the RFP

For more information on the requirements for information to be submitted by interested Respondents, please contact the Vendor and Contract Manager at vendormanagement@twia.org.