Welcome to the Policyholder Claim Center

Welcome to Policyholder Claims Center

Your 24-Hour Access to TWIA Claims Services

Policyholders: File, check status, and manage your claim in the TWIA Claims Center. New users can register by clicking "New User Registration" on the login screen to create a profile and password.

Sustaining damage to your home can be stressful, and understanding the claims process can be a challenge. That's why TWIA provides what you need to get your life back to normal after sustaining damage from wind or hail.

If you recently received a claim payment estimate or check from TWIA, but think the amount is too low, call us at 800-788-8247, email [email protected], or visit our Policyholder Claims Center to submit a supplemental request for additional payment or additional damages. You do not need to file a new claim – we will evaluate your request under your existing claim.


File, Check Status, and

Manage Your Claim Online

Get Started >


Call Us at

1-800-788-8247, Option 1

Additional Info >