Welcome to Policyholder Claims Center
Your 24-Hour Access to TWIA Claims Services
Sustaining damage to your home can be stressful, and understanding the claims process can be a challenge. That's why TWIA provides what you need to get your life back to normal after sustaining damage from wind or hail.
If you recently received a claim payment estimate or check from TWIA, but think the amount is too low, call us at 800-788-8247, email [email protected], or visit our Policyholder Claims Center to submit a supplemental request for additional payment or additional damages. You do not need to file a new claim – we will evaluate your request under your existing claim.