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  • Use our online form to ask us a question. If you would like to make a change to your policy or renewal offer, please contact your agent. If you would like to report or check on the status of a claim, visit our claims process page or call (800) 788-8247.
  • If you need help logging in to the Policyholder Portal or Agent Portal, contact us by filling out this form, emailing agentservices@twia.org, or calling (800) 979-6443.
  • TWIA is only collecting this information to communicate with you. We will not share it unless required by law. Under Texas law, email addresses of people doing business with TWIA may be considered public records. If you do not want your email address released in response to a public records request, please contact our office by phone or by mail instead of email.

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Effective Friday, May 17, 2024, TWIA has stopped automatically renewing commercial policies as authorized by legislation passed last year.

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