All TWIA claims are assigned to qualified independent adjusting firms selected through a request for proposal process conducted every 2-4 years. TWIA is pleased to contract with independent adjusting firms that demonstrate our commitment to providing quality service to policyholders, adjusting claims fairly, quickly and accurately, and upholding the highest ethical standards.
TWIA requires adjusters to complete specific training and certification before working claims.
Log in to access important guidelines, documents and updates for licensed and certified adjusters partnered with TWIA. During major events, crucial updates may be posted to address common concerns and provide direction.