Claim Reporting Info for Tropical Storm Harold

TWIA is ready to respond to policyholders affected by Tropical Storm Harold. 

If you are a TWIA policyholder impacted by Tropical Storm Harold and need to report a claim for wind or hail damage to your property, there are several 24/7 options available to you:

Report a claim directly to TWIA by: 

Have your TWIA policy number, best contact information, and property damage details ready.

Agents can report a claim 24/7 in the TWIA Agent Portal


  • TWIA policies do not cover damage caused by flood.
  • Do not attempt to report claims by fax, email, or US mail as this will cause unnecessary delays.

If you have any questions or concerns, please contact Policy Services at agentservices@twia.orgor (800) 788-8247. Our normal business hours are Monday-Friday, 8:00 a.m.-5:00 p.m.