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Published Date: August 17, 2023

Reviewing a Claim

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Published Date: August 17, 2023

Entering a New Claim

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Published Date: August 17, 2023

Agent Reference Guide

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Published Date: August 17, 2023

Searching in Policy Center

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Published Date: August 17, 2023

Searching for Documents in Policy Center

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Published Date: August 17, 2023

eCheck Payment Processing Guide

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Published Date: August 17, 2023

eCheck Payment Processing Overview

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Published Date: August 17, 2023

Electronic Funds Transfer (EFT)

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Published Date: August 17, 2023

Payments

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Published Date: August 17, 2023

Creating an Invoice

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Published Date: August 17, 2023

Policyholder Premium Payments with a Third-Party Payment Service

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Published Date: August 17, 2023

Policyholder Online Payment Website Demonstration

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Published Date: August 17, 2023

2020 TWIA Payment Options Agent Webinar – Slides Only

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Published Date: August 17, 2023

2020 TWIA Payment Options Recorded Agent Webinar

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Published Date: August 17, 2023

2021 TWIA Agent Payment Options Recorded Webinar – Slides

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Published Date: August 17, 2023

2021 TWIA Agent Payment Options Recorded Webinar

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Published Date: August 17, 2023

ISO Construction Types

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Published Date: August 17, 2023

Residential Construction Types

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Published Date: August 17, 2023

Address Standardization

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Published Date: August 17, 2023

Builder’s Risk Policies

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Published Date: August 17, 2023

Activities in Policy Center

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Published Date: August 17, 2023

Submitting a TWIA Policy Cancellation Request

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Published Date: August 17, 2023

Uploading Documents

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Published Date: August 17, 2023

Adding or Deleting a Mortgagee

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Published Date: August 17, 2023

Work Queue Preferences

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Published Date: August 17, 2023

Agent Email Preferences

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Published Date: August 17, 2023

MSB Upgrade Benefits

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Published Date: August 17, 2023

Commercial: For Administrators – User Management

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Published Date: August 17, 2023

Commercial: How to Use the Valuation Tool

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Published Date: August 17, 2023

Residential: Importing a Replacement Cost Valuation

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Published Date: August 17, 2023

Policy Conditions/Insurance to Value (ITV) Agent Webinar – Slides Only

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Published Date: August 17, 2023

Policy Conditions/Insurance to Value (ITV) Recorded Agent Webinar

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Published Date: August 17, 2023

Using Microsoft Edge to Work with TWIA Policy Center

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Published Date: August 17, 2023

Policy Center System Requirements

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Published Date: August 17, 2023

Activities, Emails, and Work Queue Preferences

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Published Date: August 17, 2023

Documents Training Video

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Published Date: August 17, 2023

Policy Center Account Structure

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Published Date: August 17, 2023

System Basics for Electronic Communications, Searching, and Administration

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Published Date: August 17, 2023

System Basics for Changes, Cancellations, and Renewals

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Due to system maintenance, the Agent and Policyholder Portals will be unavailable Saturday, June 15, from 9:00 a.m. to 1:00 p.m. Click here to view all scheduled maintenance.

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Effective Friday, May 17, 2024, TWIA has stopped automatically renewing commercial policies as authorized by legislation passed last year.

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