How do I report a claim after my policy has been assumed by the new carrier?

When reporting a loss, please verify the date of loss to determine the option to use.

• For claims with a date of loss before 12:01 AM on March 1, 2022, call the TWIA Call Center at (800) 788-8247.
• For claims with a date of loss on or after 12:01 AM on March 1, 2022, identify the name of your new insurance company below, and follow instructions about how to report a claim.

For policyholders who have decided to move to a new insurer, click the following link to read more about the claims process.