TWIA - After filing a claim

After Filing a Claim

After Filing a Claim

What Are the Next Steps

First and foremost, after you have filed a claim, continue to ensure the safety of you and your family. If there is any major structural damage, call authorities before entering the building.

  1. Once the claim has been submitted, a TWIA representative will contact you.
  2. It is important that you protect your property from sustaining further damage, by boarding broken windows, putting a tarp over leaking parts of your roof, and stopping interior leaks as quickly as possible.
  3. Save the receipts for any expenses that you’ve incurred while attempting to prevent further damage.
  4. Don’t make any permanent repairs until a TWIA representative has contacted you.

The below graphic helps explain the timeline of a TWIA claim. You may click on it to view a larger version.