After Filing a Claim
What Are the Next Steps
First and foremost, after you have filed a claim, continue to ensure the safety of you and your family. If there is any major structural damage, call authorities before entering the building.
- Once the claim has been submitted, a TWIA representative will contact you.
- It is important that you protect your property from sustaining further damage, by boarding broken windows, putting a tarp over leaking parts of your roof, and stopping interior leaks as quickly as possible.
- Save the receipts for any expenses that you’ve incurred while attempting to prevent further damage.
- Don’t make any permanent repairs until a TWIA representative has contacted you.
The below graphic helps explain the timeline of a TWIA claim. You may click on it to view a larger version.