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Agents - Policyholder Online Payments

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Published Date: May 22, 2023

Can agents use the new online payment website?

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Published Date: May 22, 2023

Are there any fees associated with policyholder online payments?

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Published Date: May 22, 2023

How will agents know if their policyholder’s online payment went through?

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Published Date: May 22, 2023

Where can policyholders and agents find the TWIA account number policyholders use to make their online payment?

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Published Date: May 22, 2023

How long after the agent submits an application until the policyholder can make an online payment? How long until TWIA receives the payment?

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Published Date: May 22, 2023

Will the policyholder be notified of any changes to their policy application that are made after the renewal offer is mailed?

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Published Date: May 22, 2023

What is the maximum ACH payment amount agents can make to TWIA through Policy Center?

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Due to system maintenance, TWIA Agent Portal and TWIA Policyholder Portal will be unavailable Saturday, April 20 from 9:00 a.m. to 1:00 p.m. Click here to view all scheduled maintenance.

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