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Agents - Policyholder Online Payments

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Published Date: May 22, 2023

Can agents use the new online payment website?

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Published Date: May 22, 2023

Are there any fees associated with policyholder online payments?

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Published Date: May 22, 2023

How will agents know if their policyholder’s online payment went through?

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Published Date: May 22, 2023

Where can policyholders and agents find the TWIA account number policyholders use to make their online payment?

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Published Date: May 22, 2023

How long after the agent submits an application until the policyholder can make an online payment? How long until TWIA receives the payment?

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Published Date: May 22, 2023

Will the policyholder be notified of any changes to their policy application that are made after the renewal offer is mailed?

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Published Date: May 22, 2023

What is the maximum ACH payment amount agents can make to TWIA through Policy Center?

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The ongoing global outage is affecting some TWIA systems and we are working with our vendors to restore full service.

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