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To ensure Texas Windstorm Insurance Association and Texas FAIR Plan Association systems remain able to best serve policyholders and agents, we perform routine maintenance.

Systems Unavailable During Maintenance

The following systems are unavailable for use during our scheduled maintenance:

  • TWIA Policyholder Portal
  • TWIA Agent Portal
  • TFPA Policyholder Claim Center & ePayments
  • TFPA Agent Portal

Need Help

If you having trouble logging in outside of a scheduled maintenance, we can help!


2025 Schedule for System Maintenance

All times are CST (Central Standard Time). Dates and times are subject to change.

Wednesday, November 5, from 6:00 p.m. to 10:00 p.m.

Saturday, November 15, from 9:00 a.m. to 5:00 p.m.

Wednesday, December 10, from 6:00 p.m. to 10:00 p.m.

Saturday, December 20, from 9:00 a.m. to 1:00 p.m.

Wednesday, January 7, from 6:00 p.m. to 10:00 p.m.

TWIA is responding to severe storms that impacted the coast on November 1. If you've been impacted, learn claim reporting options at twia.org/claims.

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