MSB Tip in the New Agent Portal

Attention agents: Please do not manually change the “Estimate” number in the “Policy Number” field when working in the replacement cost estimator tool through the New Agent Portal. If this number is changed, the system will force you to start over and create a new submission. This only applies to the New Agent Portal.

When the policy is issued, the New Agent Portal automatically updates the “Policy Number” field with the TWIA policy number.

We are here to help with the New Agent Portal. Contact us at or (800) 788-8247, Monday to Friday, 8:00 a.m. to 5:00 p.m.