Register Now: Training on Renewals in the New Agent Portal

Attention agents: From June 20-23, we will host training webinars about the renewal process in the New Agent Portal. Space is limited – register today to save your spot.

Starting July 18, you will need to work all renewals in the New Agent Portal.

Registration full?

We have you covered! All the webinars will also be livestreamed on YouTube. Links to those livestreams are included in the webinar schedule below. Please note that if you watch a YouTube livestream, you won’t be able to ask questions during the event.

Renewals in the New Agent Portal – Training Webinars, June 20-23

What it will cover: The renewal process in the New Agent Portal and how it differs from the process in the Old Agent Portal. Plus, an overview of policy moratorium processes in the New Agent Portal. (A moratorium is when TWIA cannot accept applications for new or increased coverage due to storm activity in the Gulf of Mexico.)


Register here:


After registering, you will receive a confirmation email with instructions on how to join the webinar on Zoom.



Additional Training

Visit our TWIA Agent Training Center for job aids, videos, and other training resources. You can also contact us with any questions or concerns. Our Policy Services team is available at or (800) 788-8247. Our normal business hours are Monday through Friday, 8:00 a.m.-5:00 p.m.