Systems Available on MondayPublished on: February 20, 2021
As a reminder, the TWIA Agent Portal and Claims Center are not available for agent use at this time. Though agents may receive several automated system emails Saturday and Sunday, they will not be able to access the documents. Our staff is currently testing and preparing the systems to be ready for business on Monday.
Sunday night or early Monday morning agents will receive an Agent Bulletin confirming our systems are live and ready for business. The bulletin will also provide updates concerning processing of payments, notices of cancellation, and claim reporting.
Report a Claim
Our staff is already at work on submitted claims. Until we confirm our systems are live and ready for business on Monday, please report all claims to our claims call center at (800) 788-8247.