Will policyholders be contacted by the participating insurer?

Yes and no. No; participating insurers will not contact policyholders directly to make offers, since all offers will go through you, their agent. Yes; if your policyholder receives an offer and you approve it, the policyholder will begin receiving information and paperwork from the participating insurer. Policyholders will have 60 days to indicate they want to remain with TWIA, from December 3 to January 31 of the program year.