Be the First to Try Our New Payment Option

Attention agents: We are introducing a new TWIA payment option called Guest Pay, which allows agents to make installment and invoice payments on behalf of policyholders. This new feature is part of our ongoing efforts to improve accessibility and provide a convenient way to make payments.

Early Access to Guest Pay
You are receiving access to this feature ahead of our launch to policyholders in March. You can find Guest Pay on the Agent Payments page. To use Guest Pay, you will need the policy number and mailing zip code of the primary insured. You can pay using a credit/debit card (with a fee) or eCheck (no fee).

Please Note: Guest Pay cannot be used for renewal offers or first (down) payments at this time.

Agent Webinars Next Week
We will host agent webinars January 21-26, 2026, to cover Guest Pay and review all the payment options TWIA has to offer. Please register for a webinar that best works for you:

• Session 1: January 21, 2026, 1:00 p.m. – 2:30 p.m. 
• Session 2: January 22, 2026, 9:30 a.m. – 11:00 a.m. 
• Session 3: January 22, 2026, 1:30 p.m. – 3:00 p.m.  
• Session 4: January 23, 2026, 10:00 a.m. – 11:30 a.m.  
• Session 5: January 23, 2026, 1:30 p.m. – 3:00 p.m. 
• Session 6: January 26, 2026, 3:00 pm – 4:30 pm  

As you use Guest Pay, please share your feedback by contacting us.