What We Do
The Texas Legislature established the Texas Windstorm Insurance Association (TWIA) and the Texas FAIR Plan Association (TFPA) as not-for-profit residual market insurers to serve as safety nets in Texas’ property insurance marketplace.
While TWIA and TFPA play a relatively small role in the broader insurance market, they are essential to the stability and resilience of Texas communities. The Association’s coverage provides vital protection for policyholders who cannot secure insurance elsewhere, helping safeguard their financial and property well-being.
Our Mission
Our mission is to provide reliable and accessible property
insurance that protects Texans when they need it most.
Our Vision
Doing our part to strengthen Texas communities.
Our Values
You can Trust us to:
Do What is Right
Treat you with Respect
Be Ready to Despond
TWIA embraces and supports the growth, development and success of its employees.
People are the heart of TWIA. From providing essential insurance when no one else will, to educating Gulf Coast communities about hurricane preparedness, to fostering a culture of continuous improvement, service, and accountability at our operations headquarters in Austin, Texas, our employees are our greatest strength and the key to our success. TWIA offers continuing education and training to help employees cultivate their skills and expand their career within a unique and collaborative workplace. We don’t just ask our people to deliver to the highest standards; we also support their efforts to develop and improve their skills.
Working at TWIA means being part of a team that is qualified, innovative, passionate about its contributions, and acutely aware of its responsibility as a steward of the public trust. Being a member of the TWIA family means:
- Providing quality service to our policyholders
- Valuing the interests of our broad spectrum of stakeholders
- Ensuring the financial sustainability of the enterprise
- Operating efficiently in order to achieve the best use of policyholder funds
- Being a steward of the public trust and holding ourselves to a high standard of ethics
- Objectively measuring performance and being accountable for results
Diversity at Work
TWIA reflects the diversity of our community and those we serve.
TWIA strives to uphold an inclusive and fair work environment for its employees. Every member of our organization participates in comprehensive training which is a full-day orientation program designed with several objectives such as celebrating diversity, educating about, and preventing workplace harassment. We actively seek diverse applicants, including veterans of our armed forces, through targeted advertising campaigns. By fostering an inclusive and engaged workforce, we are better able to drive performance and deliver excellence to those we serve.
We are an equal opportunity employer and value our diverse workforce. TWIA strictly prohibits unlawful discrimination against employees and applicants on the basis of race, color, religion, sex, sexual orientation, national origin, disability, age, qualified veterans, or any other characteristic protected by law.
TWIA offers competitive pay along with a robust and comprehensive benefits package.
Health and Welfare Benefits
- Medical, Dental, and Vision Insurance
- Group Life, AD&D, and Dependent Life Insurance
- Flexible Spending Accounts and Health Savings Accounts
- 401(k) and Pension
- Other insurance options (travel, term life, etc.)
- Gym Membership Discounts
- Free Wellness Classes
Pay, Performance, and Career Growth
- Awards and Recognition Program
- Individual Performance Incentives
- Training and Professional Development
- Online and Offsite Seminars
- Certifications, Designations, and Licenses Incentives
Work/Life Balance and Wellness
- Vacation, Sick Leave, Observed Paid Holidays, Personal Holidays, and Worked Holidays
- Disability and Extended Leave
- Flex Time and Flexible Scheduling
- Telework/Work From Home Opportunities
- Employee Discounts and Employee Assistance Program
