Use our online form to ask us a question. If you would like to make a change to your policy, please contact your agent.
TWIA is only collecting this information to communicate with you. We will not share it unless required by law. Under Texas law, e-mail addresses of people doing business with TWIA may be considered public records. If you do not want your e-mail address released in response to a public records request, please contact our office by phone or by mail instead of email.
If you would like to speak to someone directly, please use the contact information below:To Report a Claim or Check the Status of a Claim
Call 1-800-788-8247, available 24/7
Visit the Claims Center.
For Policy Questions or Changes
Call 1-800-788-8247 Option 1, available 8:00 a.m. - 5:00 p.m.
Email: email@example.com , or fax 512-899-4950
For Agent Services
Call 1-800-788-8247, Option 7, available 8:00 a.m. - 5:00 p.m.
Visit the Agent Portal or fax 512-899-4950
For Human Resources
For Media Inquiries
Call 512-505-2299, available 8:00 a.m. - 5:00 p.m.
5700 South MoPac Expressway
Austin, TX 78749
P.O. Box 99090
Austin, TX 78709-9090