Scheduled Systems Maintenance

To ensure our systems remain in good condition and are best able to serve agents and policyholders, we perform routine after-hours maintenance a few times each month.

TWIA Agent Portal, TFPA Agent Gateway, and Claims Center will be unavailable:

  • Wednesday, September 23, 2020 from 6:00 p.m. to 10:00 p.m.
  • Saturday, October 17, 2020 from 9:00 a.m. to 1:00 p.m.
  • Wednesday, October 21, 2020 from 6:00 p.m. to 10:00 p.m.
  • Wednesday, November 18, 2020 from 6:00 p.m. to 10:00 p.m.
  • Saturday, November 21, 2020 from 9:00 a.m. to 5:00 p.m.
  • Wednesday, December 16, 2020 from 6:00 p.m. to 10:00 p.m.
  • Saturday, December 19, 2020 from 9:00 a.m. to 1:00 p.m.

Dates and times are subject to change. If you have any questions or concerns, please contact agentservices@twia.org.