Scheduled Systems Maintenance

To ensure our systems remain in good condition and are best able to serve agents and policyholders, we perform routine after-hours maintenance a few times each month.

TWIA Agent Portal, TFPA Agent Gateway, and Claims Center will be unavailable:

    • Wednesday, February 10, 2021, from 6:00 p.m. to 10:00 p.m.
    • Saturday, February 20, 2020, from 9:00 a.m. to 5:00 p.m.
    • Wednesday, March 10, 2021, from 6:00 p.m. to 10:00 p.m.
    • Saturday, March 20, 2020, from 9:00 a.m. to 1:00 p.m.

Dates and times are subject to change. If you have any questions or concerns, please contact agentservices@twia.org.