To ensure our systems remain in good condition and are best able to serve agents and policyholders, we perform routine after-hours maintenance a few times each month.
TWIA Agent Portals, TFPA Agent Gateway Portal, and Claims Center will be unavailable:
- Wednesday, April 5, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, April 15, 2023, from 9:00 a.m. to 5:00 p.m.
- Wednesday, May 3, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, May 20, 2023, from 9:00 a.m. to 5:00 p.m.
- Wednesday, June 7, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, June 10, 2023, from 9:00 a.m. to 1:00 p.m.
- Wednesday, July 5, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, July 15, 2023, from 9:00 a.m. to 1:00 p.m.
- Wednesday, August 9, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, August 19, 2023, from 9:00 a.m. to 5:00 p.m.
- Wednesday, September 6, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, September 16, 2023, from 9:00 a.m. to 1:00 p.m.
- Wednesday, October 4, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, October 21, 2023, from 9:00 a.m. to 1:00 p.m.
- Wednesday, November 8, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, November 18, 2023, from 9:00 a.m. to 5:00 p.m.
- Wednesday, December 6, 2023, from 6:00 p.m. to 10:00 p.m.
- Saturday, December 16, 2023, from 9:00 a.m. to 1:00 p.m.
All times are CST (Central Standard Time). Dates and times are subject to change.
If you have any questions or concerns, please contact agentservices@twia.org.