To ensure our systems remain in good condition and are best able to serve agents and policyholders, we perform routine after-hours maintenance a few times each month.

TWIA Agent Portals, TFPA Agent Gateway Portal, and Claims Center will be unavailable:

• Wednesday, February 5, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, February 15, 2025, from 9:00 a.m. to 5:00 p.m.
• Wednesday, March 5, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, March 15, 2025, from 9:00 a.m. to 1:00 p.m.
• Wednesday, April 9, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, April 19, 2025, from 9:00 a.m. to 1:00 p.m.
• Wednesday, May 7, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, May 17, 2025, from 9:00 a.m. to 5:00 p.m.
• Wednesday, June 4, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, June 14, 2025, from 9:00 a.m. to 1:00 p.m.
• Wednesday, July 9, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, July 19, 2025, from 9:00 a.m. to 1:00 p.m.
• Wednesday, August 6, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, August 16, 2025, from 9:00 a.m. to 5:00 p.m.
• Wednesday, September 10, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, September 20, 2025, from 9:00 a.m. to 1:00 p.m.
• Wednesday, October 8, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, October 18, 2025, from 9:00 a.m. to 1:00 p.m.
• Wednesday, November 5, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, November 15, 2025, from 9:00 a.m. to 5:00 p.m.
• Wednesday, December 10, 2025, from 6:00 p.m. to 10:00 p.m.
• Saturday, December 20, 2025, from 9:00 a.m. to 1:00 p.m.
• Wednesday, January 7, 2026, from 6:00 p.m. to 10:00 p.m.

All times are CST (Central Standard Time). Dates and times are subject to change.

If you have any questions or concerns, please contact agentservices@twia.org.