Scheduled Systems Maintenance

To ensure our systems remain in good condition and are best able to serve agents and policyholders, we perform routine after-hours maintenance a few times each month.

TWIA Agent Portals, TFPA Agent Gateway Portal, and Claims Center will be unavailable:

  • Wednesday, November 9, 2022, from 6:00 p.m. to 10:00 p.m.
  • Saturday, November 19, 2022, from 9:00 a.m. to 5:00 p.m.
  • Saturday, December 17, 2022, from 9:00 a.m. to 1:00 p.m.
  • Wednesday, December 28, 2022, from 6:00 p.m. to 10:00 p.m.
  • Saturday, January 21, 2023, from 9:00 a.m. to 1:00 p.m.
  • Saturday, February 11, 2023, from 9:00 a.m. to 5:00 p.m.
  • Saturday, March 18, 2023, from 9:00 a.m. to 1:00 p.m.
  • Saturday, April 15, 2023, from 9:00 a.m. to 1:00 p.m.
  • Saturday, May 20, 2023, from 9:00 a.m. to 5:00 p.m.
  • Saturday, June 10, 2023, from 9:00 a.m. to 1:00 p.m.
  • Saturday, July 15, 2023, from 9:00 a.m. to 1:00 p.m.
  • Saturday, August 19, 2023, from 9:00 a.m. to 5:00 p.m.
  • Saturday, September 16, 2023, from 9:00 a.m. to 1:00 p.m.
  • Saturday, October 21, 2023, from 9:00 a.m. to 1:00 p.m.
  • Saturday, November 18, 2023, from 9:00 a.m. to 5:00 p.m.
  • Saturday, December 16, 2023, from 9:00 a.m. to 1:00 p.m.

All times are CST (Central Standard Time). Dates and times are subject to change.

If you have any questions or concerns, please contact agentservices@twia.org.