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Published Date: May 22, 2023

What is the amount of commission that agents earn?

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Published Date: May 22, 2023

How will I be paid my commission?

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Published Date: May 22, 2023

How do I sign up for ACH?

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Published Date: May 22, 2023

How will I be able to keep up with my commissions?

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Published Date: May 22, 2023

When will I receive my commission statement and commission payment?

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Published Date: May 22, 2023

What is a “Taxing Entity,” and why are you sending the commission statement to that office?

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Published Date: May 22, 2023

I didn’t receive the ACH transactions, and I know I sent in some applications last month. What happened?

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Published Date: May 22, 2023

I lost the commission statement you emailed me, and I’ve deleted it from my emails. How do I get another copy?

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Published Date: May 22, 2023

I changed my bank account number. How do I update my ACH information?

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Published Date: May 22, 2023

If I have already mailed in an application with a check based on the net premium instead of gross, what is going to happen?

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Published Date: May 22, 2023

Once a policy is issued, how would the scenario described above be reflected on the commission statement?

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Published Date: May 22, 2023

What is the amount of time allowed for paying an invoice?

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Published Date: May 22, 2023

If a net-only premium payment is received at TWIA after the end of the year, and TWIA sends a Deficient Premium notice to the agent, how long does the agent have to send in the difference in premium?

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Published Date: May 22, 2023

How are premium refunds handled?

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The ongoing global outage is affecting some TWIA systems and we are working with our vendors to restore full service.

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