TWIA Claims Webinar October 6

October 7 Update: Thank you to everyone who attended this webinar. If you couldn’t attend, but wanted to, a recording of it is available here:

We want the TWIA claim process to go as smoothly as possible and help our policyholders affected by Hurricane Nicholas get everything owed to them for damage covered under their TWIA policy. On October 6, TWIA held a webinar where we covered the below topics and answered questions about the TWIA claims process.

  • How to read your damage estimate.
  • What kind of documentation do you need?
  • What happens after you receive payment?


TWIA Claims Webinar: Your Nicholas Questions Answered

Wednesday, October 6, 6:00-7:00 p.m.

Watch recording of the livestream on YouTube


In-Person Assistance for Policyholders

Following the webinar, TWIA claims staff will be in Galveston and Lake Jackson to provide in-person assistance to policyholders with Hurricane Nicholas claims.


TWIA Claim Assistance Sites

October 7-9
Open 10:00 a.m.-7:00 p.m. daily
Courtyard by Marriott
9550 Seawall Blvd. Galveston, TX 77554

Lake Jackson
October 10-12
Open 10:00 a.m.-7:00 p.m. daily
Staybridge Suites
981 FM 2004 Lake Jackson, TX 77566


Claim assistance will be available by appointment only. More information, including how to book your appointment, will be shared at the webinar and in an upcoming web post. Claim payments will not be provided at the sites.


Contact Us

If you have any questions or concerns about the webinar or Claim Assistance Sites, please email us at

Policyholders can also connect with a TWIA claims examiner through our online Claims Center. Register or login at