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We are launching a podcast series for agents: All Things Wind and FAIR – A TWIA and TFPA Podcast. The first episode, Before You Quote! TWIA Agent 101 is now available. Each episode will run 15 to 20 minutes. Our aim is to release a new episode every other month that offers clear, actionable insights. Before You Quote! TWIA […]
Effective May 17, 2024, TWIA will stop automatically renewing commercial policies as authorized by legislation passed last year (SB 2233).   Here’s what you need to know about the commercial renewal process changes as of May 18, 2024:  Commercial Renewal Status Descriptions and Required Actions Renewal Transaction Status Status Description Action(s) Required by Agent or Policyholder […]
Attention agents: Do your TWIA policyholders know about our payment plans that don’t charge interest or financing fees like those associated with premium finance companies?  With TWIA payment plans, policyholders make payments to TWIA. Payments can be made online in the Policyholder Portal, by mailing a check, or through their agent. Agents can select a […]
Attention agents: In January, we provided you with several updates regarding the TWIA process changes passed during the 88th Texas legislative session, which may impact working with TWIA.    Below, you will find the latest updates. We are committed to informing you about the developments of these legislative changes.  Law Change Status Latest Updates The automatic renewal […]
TWIA is responding to policyholders affected by storms in the Brazoria County area over the weekend. Please do not attempt to report claims by fax, email, or US mail. TWIA policyholders who have wind or hail damage can report claims by: Having your TWIA policy number, best contact information, and damage details ready helps the reporting process.  […]
We’re updating the factors for the Adjusted Building Cost (ABC) endorsement (TWIA-220) based on our annual review of building cost index data. The factors will be updated on April 1, 2024, and will apply to residential renewals effective on or after June 1, 2024. Key Points for Renewing Policyholders  We’re Here to HelpFor questions […]
Attention agents: Someone pretending to be a TWIA employee recently called a policyholder to try to obtain banking and credit card information. We urge agents and policyholders to exercise caution when receiving unsolicited phone calls or other forms of communication from anyone claiming to represent TWIA. Like other organizations, the Texas Windstorm Insurance Association has […]
We take agent and policyholder privacy seriously and are committed to providing transparency about how TWIA handles the release of information. Below, you will find details about our information disclosure practices. This information is also available on the Privacy Policy page. TWIA does not conduct marketing activities and never sells or provides information about our policyholders to any […]
Attention agents: Last August, we shared the upcoming changes in TWIA processes from the Texas Legislature and how they will impact working with TWIA.  We will continue to keep you informed of developments related to these legislative changes and provide additional resources and training throughout the year.  Here are the latest updates on these laws and what to […]
Attention agents: We wanted to make you aware of a system issue that caused a delay in mailing renewal offers 35 days prior to policy expiration. The issue has been corrected. Important details As long as payment is received within the 10-day payment grace period, the payment and renewal will be processed as usual […]
Attention agents: TWIA has implemented a change to premium refunds on policies cancelled by the policyholder, in compliance with House Bill 3208 passed earlier this year. This change applies to policies effective 9/1/23 and after.   Policies effective before 9/1/23: When a policy is cancelled by the policyholder, TWIA retains minimum earned premium of at least 90 days […]
Attention agents: The Texas Windstorm Insurance Association (TWIA) invites agents to take a short survey on our quoting and renewal processes. Why is TWIA Collecting This Information?We are collecting this information in response to a recommendation by the Sunset Advisory Commission of the Texas Legislature (Recommendation 2.4) to establish separate agent commission rates for new policies and policy renewals […]

Effective Friday, May 17, 2024, TWIA has stopped automatically renewing commercial policies as authorized by legislation passed last year.

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