Blog

Upcoming Board Meetings

Visit our Upcoming Meetings page to keep abreast of future meetings of the Texas Windstorm Insurance Association Board of Directors. All meetings are open to the public and, with the exception of closed sessions, will be broadcast live on TWIA's website. Meeting agendas, materials, and links to live and archived broadcasts are also available. The TWIA Actuarial and Underwriting Committee…
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TWIA Claims Department Responds to Busy Spring-Storm Season

Spring 2015 brought unprecedented stormy weather to the entire state of Texas.  Between April 12 and April 22, Corpus Christi, Galveston, and Angleton, Texas, were repeatedly hit with severe weather incidents, including winds in excess of 70 miles-per-hour and up to tennis-ball-sized hail. On April 27, there were reports of golf-ball-sized hail and 60 mile-per-hour winds, uprooting trees…
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Policy Renewals Outstanding in Policy Center

All renewal applications for TWIA residential policies are electronically generated for policies expiring in July   More than 38,000 policy renewals have generated since May 8 for policies that begin expiring in July. To date, approximately 1% have been submitted back to TWIA. You may have renewals outstanding in Policy Center that need to be…
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Policy Center – Changing how we do business at TWIA

It has been over a month since Policy Center went live and changed the way we do business at TWIA. No longer are agents, policyholders and applicants bogged-down by regular mail, paper applications and weeks-at-a-time turnarounds for residential policy issuance. This first month of deployment was challenging; it takes time to assimilate new information, learn…
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Winner of the Hurricane Hunter Contest Named

Congratulations to Hector Jalomo III of Ms. Linda Alvear’s 3rd grade class at Ed Downs Elementary in San Benito, Texas! Hector is the winner of our Hurricane Hunter mascot naming contest with the submission, “TexVortex.” The prize for Hector's submission was a metal Hurricane Hunter airplane with the winning name emblazoned on the side. Hector and his…
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TWIA Publishes its 2014 Annual Report

On June 1, the Texas Windstorm Insurance Association (TWIA) released its Annual Report for 2014. The Annual Report illustrates the measures and improvements the Board of Directors and management have taken to meet the objectives set forth in Section 2210.107(a) of the Texas Insurance Code. The 2014 Annual Report showcases the vast improvement the Association has…
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TWIA Board Meeting – May 19

TWIA Board of Directors will meet Tuesday, May 19 at the Hyatt Regency in Austin. All TWIA Board meetings are open to the public and may be viewed through live video streaming here on TWIA.org. To access the Board materials, click here. To watch the live streaming video, click here.
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Hurricane Preparedness – Are you Prepared?

[caption id="attachment_5162" align="alignnone" width="300"] Hurricane Season starts June 1.[/caption] Hurricane Preparedness The best time to prepare for a hurricane is before one is in the Gulf of Mexico. One important tip to remember is to make sure your property and possessions are adequately and properly insured. This gives you and your family the best chance to rebuild after…
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How TWIA Prepares Policyholders for Hurricane Season

Each year, the Texas Windstorm Insurance Association (TWIA) launches a hurricane preparedness campaign to help educate and promote hurricane safety to their policyholders in Texas coastal communities. With hurricane season beginning June 1, TWIA has created several new tools to get prepared. Prior to hurricane season every year, TWIA distributes hundreds of Hurricane Preparedness packets to…
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Important Information About Policy Center

Effecting Coverage With the implementation of Policy Center, we no longer support binders for residential policies. If a property doesn’t meet the minimum eligibility criteria, TWIA will contact you and give you an opportunity to resolve the issue.  The minimum eligibility criteria are available here or by navigating to www.twia.org/agents/training-and-resources under the ‘Guidelines’ section. Importing…
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Residential Renewal Policies Migrate to Policy Center Starting Tomorrow

Tomorrow, May 8, Residential policies that currently reside in our old policy administration system and are up for renewal will begin to migrate to our new system, Policy Center. Agents designated as the Primary Contact within Agent Portal will begin to receive email notifications and Policy Center activities regarding these renewals. We encourage all users…
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Policy Center System Available For Use

The EFT configuration issues in Policy Center have been resolved and the system is available for use. You may now submit applications using any payment method (eCheck, EFT, premium financing, and physical check or money order). If you continue to experience issues or have any questions, please contact Agent Services at 1-800-788-8247 (option 7) or…
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The eCheck Feature is Available in Policy Center

We are pleased to inform you that the eCheck feature is available in Policy Center, TWIA’s new policy administration system. eCheck is an additional payment method available to agents that provides  electronic payment from the policyholder’s bank account. In order to use the eCheck feature, agents must collect certain sensitive financial information from policyholders. There…
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Policy Center is Live for New Residential Policies

Reminder: Policy Center is live for new Residential policies only. When you access the Agent Portal, you will need to select your policy type. For Commercial and Manufactured Home policies, you will stay in the Agent Portal. For new Residential policies, you will be automatically sent to Policy Center. For questions about Policy Center or…
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UPC Participates in the TWIA Depopulation Initiative

Recently, United Property & Casualty Insurance (UPC) announced the company was mailing a letter-packet to approximately 2,500 agents to convey offers for nearly 60,000 policies currently held by TWIA. Since TWIA does not compete with the private insurance market, TWIA was pleased with this effort and collaborated with UPC on their depopulation efforts. On Monday,…
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Policy Center Training

If you haven't taken Policy Center training yet, please do so. For questions on training, please contact the TWIA Agent Services group: [email protected] To access Policy Center training, click here.
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Ten Tips for Hurricane Preparedness

The hurricane season begins June 1 and runs through November 30. As we approach the 2015 hurricane season, it is important to prepare your property, valuables, loved ones and pets in the event of a storm. Here are 10 tips to get you ready for hurricane season: 1. Take an inventory of your property. Consider recording a video “tour” of…
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