Systems Unavailable Due to Power Outages
Published on: February 15, 2021
February 16, 2021: Due to continued power outages and limited IT and data connectivity, the TWIA office will remain closed and the TWIA Agent Portal and Claims Center will remain unavailable through […]
Read MoreTop Agent Questions About Payments
Published on: January 28, 2021
4/18/2022 Update: This webpost is relevant to a) policies issued or quoted and submitted before April 18, 2022 and b) renewals effective before July 17, 2022. Visit our Payments webpage to learn […]
Read MorePolicyholder Online Payments Are Here
Published on: November 19, 2020
4/18/2022 Update: This webpost is relevant to a) policies issued or quoted and submitted before April 18, 2022 and b) renewals effective before July 17, 2022. Visit our Payments webpage to learn […]
Read MoreJust Added: Payments Agent Webinar November 23
Published on: November 18, 2020
Attention Agents: We have added one final webinar on November 23 at 10:00 a.m. to discuss TWIA’s new payment options. A previous session scheduled for November 16 had to be cancelled due […]
Read MoreEffective November 19: Policyholder Online Payments
Published on: November 11, 2020
4/18/2022 Update: This webpost is relevant to a) policies issued or quoted and submitted before April 18, 2022 and b) renewals effective before July 17, 2022. Visit our Payments webpage to learn […]
Read MoreRegister Now: Agent Webinar on TWIA Payment Options
Published on: November 2, 2020
Agents are invited to participate in a webinar about recent and upcoming changes to TWIA’s payment options. Beginning November 19, policyholders will be able to pay TWIA policy premiums online. And as of […]
Read MoreReminder: Check and Money Order Payment Process Changes Start Tomorrow
Published on: October 20, 2020
Updated on 12/19/22 with new physical address Attention agents: This is a reminder about changes to how and where to mail checks and money orders to TWIA. The new process starts tomorrow, […]
Read MoreMoratorium Lifted for Hurricane Delta
Published on: October 10, 2020
This morning, October 10, 2020, TWIA lifted the policy application moratorium and is accepting new or increased coverage applications. The TWIA General Manager has determined that Delta no longer threatens property within […]
Read MoreCheck and Money Order Payment Process Changes Starting October 21
Published on: October 7, 2020
Updates on 12/19/22 with new physical address Attention agents: Over the next few months, TWIA will be enhancing its current payment processes and adding new online payment options for policyholders. This webpost […]
Read MorePolicy Moratorium in Effect
Published on: October 7, 2020
Early on the morning of Wednesday, October 7, Hurricane Delta crossed the boundaries of 80 degrees west longitude and 20 degrees north latitude. Shortly after, TWIA placed a moratorium on accepting new […]
Read MoreMoratorium Possible for Hurricane Delta
Published on: October 6, 2020
TWIA is closely monitoring Hurricane Delta, which is currently active in the Caribbean. Forecasts predict this hurricane will cross the 80 degrees west longitude/20 degrees north latitude line in the Gulf of Mexico within the […]
Read MoreTropical Storm Beta Update, No Moratorium Planned
Published on: September 21, 2020
TWIA is closely monitoring Tropical Storm Beta. The National Hurricane Center predicts Beta will produce tropical storm conditions along the Texas coast as it makes landfall today, September 21. At this time, […]
Read MoreSystem Issue – Policy Moratorium Is NOT in Effect
Published on: September 14, 2020
Update: This issue has been resolved. Please note that a policy moratorium is not in effect for TWIA. We are working on a system glitch that is causing Policy Center to not […]
Read MoreMoratorium Lifted
Published on: August 29, 2020
On Saturday, August 29, 2020, at 12:01 a.m., TWIA lifted the policy application moratorium and is accepting new or increased coverage applications. Policies that were submitted during the moratorium will be reviewed […]
Read MoreHow Agents Can Help Clients Prepare for Height of Hurricane Season
Published on: July 28, 2020
Hurricane Hanna reminded us that hurricane season is here. With that in mind as we enter the height of hurricane season in August and September, we urge agents to prepare their clients […]
Read MoreMoratorium Lifted
Published on: July 26, 2020
Sunday, July 26, 2020, at 10:30 a.m., TWIA lifted the policy application moratorium and is accepting new or increased coverage applications. The TWIA General Manager has determined that Hanna no longer threatens […]
Read MoreFile Claims Online or by Calling (800) 788-8247
Published on: July 25, 2020
4/18/2022 Update: Starting April 18, 2022, TWIA policyholders can report a claim online in Claims Center or the Policyholder Portal. Click here to learn which one you are eligible to use. TWIA […]
Read MoreActivation of TWIA Catastrophe Plan and Policy Moratorium in Effect
Published on: July 25, 2020
The United States Weather Bureau has upgraded Tropical Storm Hanna to Hurricane Hanna, and it is already within the boundaries of 80 degrees west longitude and 20 degrees north latitude. TWIA can […]
Read MorePublic Invited to Virtually Access TWIA Actuarial & Underwriting Committee Meeting
Published on: June 16, 2020
The Texas Windstorm Insurance Association’s (TWIA) Actuarial & Underwriting Committee will meet via GoToWebinar on Tuesday, June 30 at 1:00 p.m. to continue its evaluation of proposals for actuarial services submitted in […]
Read MoreNext Monday: Changes to the Windstorm Certification Program
Published on: May 26, 2020
Beginning June 1, the windstorm certification process will be administered solely by the Texas Department of Insurance (TDI). At that time: TWIA will stop accepting applications for Certificates of Compliance for completed […]
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