Trouble Logging in to the TWIA Agent Portal?
Published on: February 17, 2022
Attention Agents: The TWIA Agent Portal has a new login page. This change will strengthen our systems’ security and streamline the login experience. Once you are in the TWIA Agent Portal, you […]
Read MoreComing Soon: New Agent Portal Login Page
Published on: February 9, 2022
Starting on February 17, the TWIA Agent Portal will have a new login page. This change will strengthen our systems’ security and streamline the login experience. Once agents are in the TWIA […]
Read MoreWellington Residential Interest-Free 10-Pay Plan
Published on: January 27, 2022
7/18/2022 Update: Effective July 18, 2022, Wellington no longer provides premium financing services. Visit www.twia.org/payments to learn about other payment options. The Wellington Residential Interest-Free 10-Pay Plan (“The Wellington 10-Pay Plan”) is a temporary […]
Read MoreHow Agents Can Access TWIA Policy Center in Microsoft Edge
Published on: November 8, 2021
Attention Agents: Microsoft will retire Internet Explorer (IE) on June 15, 2022. In anticipation, they removed this browser from computers during a recent Windows update. If Internet Explorer was removed from your […]
Read MoreTWIA Flood Insurance Requirement
Published on: September 23, 2021
Many TWIA policyholders impacted by Hurricane Nicholas live in areas where, if certain conditions are met, a TWIA eligibility requirement to obtain flood insurance is triggered. This is mandated by law in […]
Read MoreInformation for Policyholders Impacted by Hurricane Nicholas
Published on: September 14, 2021
4/18/2022 Update: Starting April 18, 2022, TWIA policyholders can report a claim online in Claims Center or the Policyholder Portal. Click here to learn which one you are eligible to use. TWIA […]
Read MoreMoratorium Lifted
Published on: August 30, 2021
Today, August 30, 2021, the TWIA policy moratorium was lifted. We are now issuing policies for new and increased coverage. Applications received during the moratorium will be processed according to underwriting guidelines. […]
Read MorePolicy Moratorium in Effect, CAT Plan Activated
Published on: August 27, 2021
4/18/2022 Update: Starting April 18, 2022, TWIA policyholders can report a claim online in Claims Center or the Policyholder Portal. Click here to learn which one you are eligible to use. In […]
Read MoreREGISTER NOW: TWIA Payment Options Refresher Agent Webinar
Published on: August 20, 2021
Agents are invited to brush up on TWIA payments by attending an interactive webinar covering: TWIA payment options, including how to determine if TWIA has received the payment; TWIA payment plans; Hurricane […]
Read MoreAll About Policy Moratoriums
Published on: August 4, 2021
As we enter the height of hurricane season, now is the perfect time to brush up on TWIA policy moratoriums – and ensure you have the coverages you need. During a moratorium, […]
Read MoreNew State Laws Affecting TWIA
Published on: July 21, 2021
Attention Agents: Several new laws related to TWIA were passed by the Texas Legislature during this year’s regular legislative session. While most of them do not directly impact agents, we want you […]
Read MoreOff-Cycle Payment for 6/30-7/6 Commissions
Published on: July 8, 2021
Attention agents: You may be receiving an off-cycle commission payment. If you earned a commission from June 30-July 6, 2021: You will receive an off-cycle payment in three to five business days. […]
Read MoreTWIA Website Now Available in Spanish
Published on: May 27, 2021
To better serve our policyholders and their agents, our website now includes a Spanish-language option. Visitors may now toggle between English and Spanish by clicking the flag icons at the top of […]
Read MoreStarting 9/1: Increased Limit of Liability Adjustments Through ABC Endorsement
Published on: May 20, 2021
This year’s automatic adjustments associated with the Adjusted Building Cost (ABC) endorsement (TWIA-220) will be greater than they have been in the recent past. From 2018-2020, annual automatic adjustments to the dwelling […]
Read MoreTWIA Systems Unavailable 5/21-5/24
Published on: May 13, 2021
The TWIA Agent Portal and Claims Center will be unavailable from 6:00 p.m. on Friday, May 21, until 8:00 a.m. on Monday, May 24. Claims reporting will still be available through our […]
Read MoreWhat Is and Isn’t Covered by TWIA Policies
Published on: February 25, 2021
Our office is operational again and processing insurance claims from last week’s winter storms. As property owners continue to identify and report damage, we want to provide a few reminders about TWIA […]
Read MoreOpen Monday Morning, February 23 TWIA Board Meeting Postponed
Published on: February 21, 2021
The TWIA Agent Portal and Claims Center will be available tomorrow (Monday, February 22) at 6:00 a.m. Our phone lines will open at 8:00 a.m. Policyholders who need to report a claim […]
Read MoreSystems Available on Monday
Published on: February 20, 2021
Systems Update As a reminder, the TWIA Agent Portal and Claims Center are not available for agent use at this time. Though agents may receive several automated system emails Saturday and Sunday, […]
Read MoreWinter Storm Update
Published on: February 18, 2021
Thank you for your patience as we respond to the impacts of this week’s winter storms. We are working to resume normal business operations as soon as possible and hope to be […]
Read MoreWhat TWIA Services Are Available and Are Not Available
Published on: February 17, 2021
Due to ongoing weather and infrastructure issues throughout Texas, TWIA offices and systems remain unavailable. Based on state and local advisories, we do not anticipate returning to normal business operations for the […]
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