Attention Agents: Microsoft will retire Internet Explorer (IE) on June 15, 2022. In anticipation, they removed this browser from computers during a recent Windows update. If Internet Explorer was removed from your […]

Many TWIA policyholders impacted by Hurricane Nicholas live in areas where, if certain conditions are met, a TWIA eligibility requirement to obtain flood insurance is triggered. This is mandated by law in […]

4/18/2022 Update: Starting April 18, 2022, TWIA policyholders can report a claim online in Claims Center or the Policyholder Portal. Click here to learn which one you are eligible to use. TWIA […]

Today, August 30, 2021, the TWIA policy moratorium was lifted. We are now issuing policies for new and increased coverage. Applications received during the moratorium will be processed according to underwriting guidelines. […]

4/18/2022 Update: Starting April 18, 2022, TWIA policyholders can report a claim online in Claims Center or the Policyholder Portal. Click here to learn which one you are eligible to use. In […]

Agents are invited to brush up on TWIA payments by attending an interactive webinar covering: TWIA payment options, including how to determine if TWIA has received the payment; TWIA payment plans; Hurricane […]

As we enter the height of hurricane season, now is the perfect time to brush up on TWIA policy moratoriums – and ensure you have the coverages you need. During a moratorium, […]

Attention Agents: Several new laws related to TWIA were passed by the Texas Legislature during this year’s regular legislative session. While most of them do not directly impact agents, we want you […]

Attention agents: You may be receiving an off-cycle commission payment. If you earned a commission from June 30-July 6, 2021: You will receive an off-cycle payment in three to five business days. […]

To better serve our policyholders and their agents, our website now includes a Spanish-language option. Visitors may now toggle between English and Spanish by clicking the flag icons at the top of […]

This year’s automatic adjustments associated with the Adjusted Building Cost (ABC) endorsement (TWIA-220) will be greater than they have been in the recent past. From 2018-2020, annual automatic adjustments to the dwelling […]

The TWIA Agent Portal and Claims Center will be unavailable from 6:00 p.m. on Friday, May 21, until 8:00 a.m. on Monday, May 24. Claims reporting will still be available through our […]

Our office is operational again and processing insurance claims from last week’s winter storms. As property owners continue to identify and report damage, we want to provide a few reminders about TWIA […]

The TWIA Agent Portal and Claims Center will be available tomorrow (Monday, February 22) at 6:00 a.m. Our phone lines will open at 8:00 a.m. Policyholders who need to report a claim […]

Systems Update As a reminder, the TWIA Agent Portal and Claims Center are not available for agent use at this time. Though agents may receive several automated system emails Saturday and Sunday, […]

Thank you for your patience as we respond to the impacts of this week’s winter storms. We are working to resume normal business operations as soon as possible and hope to be […]

Due to ongoing weather and infrastructure issues throughout Texas, TWIA offices and systems remain unavailable. Based on state and local advisories, we do not anticipate returning to normal business operations for the […]

February 16, 2021: Due to continued power outages and limited IT and data connectivity, the TWIA office will remain closed and the TWIA Agent Portal and Claims Center will remain unavailable through […]

4/18/2022 Update: This webpost is relevant to a) policies issued or quoted and submitted before April 18, 2022 and b) renewals effective before July 17, 2022. Visit our Payments webpage to learn […]

4/18/2022 Update: This webpost is relevant to a) policies issued or quoted and submitted before April 18, 2022 and b) renewals effective before July 17, 2022. Visit our Payments webpage to learn […]